United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centers: London, Paris, and New York. From a single country organization founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the position of:
Job Title: Relationship Manager
Location: Nigeria
Job Type: Permanent
Job Description
Successful candidates will be a part of the core team set to:
- Deliver value to our customers
- Expand our current business/client portfolio
- Enhance our position in our chosen target markets
- Generate new sales revenues
Job Objective(s)
- To establish and maintain positive customer relationships towards the growth revenue for the bank.
Responsibilities
- Approach customers with the aim of winning new business,
- Meet with existing customers to strengthen business relationships with a view to increasing the financial growth of the bank.
- Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
- Follow up customers with dormant accounts, convince them to resume dealings with the bank.
- Implement marketing strategies/programs laid out by the bank to boost profit.
- Listen to customer requirements and present appropriately to make a sale.
- Achieve set deposit targets/contributions by acquiring business/investment deals from private, public, individuals, and corporates.
- Prepare documentation on the creation of risk assets to increase business office profitability.
- Sell/cross-sell and upsell the bank’s products.
- Market the brand.
- Perform other related duties as assigned by the business manager.
Requirements
- We are looking to hire candidates who have knowledge of banking operations and excellent marketing and selling skills with a minimum of 5 years’ Relationship Manager experience in all our branches across Nigeria.
Skills Required:
- Must be self-driven, and have a passion for marketing.
- Good relationship management skills.
- Confident and possess excellent networking skills.
- Ability to evaluate the needs of customers, and determine what products or services would best serve those needs.
- Excellent communication skills – oral and written.
- Must be strong, tenacious, and persuasive.
- Strong selling/marketing skills.
Knowledge Required:
- Good knowledge of the products and services of the bank.
- Basic knowledge of finance, accounting, and economics.
- Business development and acquisition.
- Banking operations, policies, and procedures.
- Excellent knowledge of selling/marketing.
- Knowledge of current business trends and CBN regulatory laws.
How to Apply
Interested and qualified candidates should:
Application Deadline 28th February 2022.
Job Title: Profit Center Manager
Location: Nigeria
Job Type: Permanent
Job Description
- We are looking to hire talented and experienced individuals with a minimum of 5 years’ Profit Centre Manager experience to drive our personal banking, SME, and consumer loan for all our branches across Nigeria.
Successful candidates will be a part of the core team set to:
- Deliver value to our customers
- Expand our current business/client portfolio
- Enhance our position in our chosen target markets
- Generate new sales revenues
Job Objective(s)
- To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.
Responsibilities
- Ensure significant increase in market share within own region.
- Drive performance of the unit – liability generation and quality risk asset creation.
- Risk asset appraisal, disbursement, and monitoring.
- Ensure effective relationship building and management with new and existing customers.
- Optimally exploit new and existing opportunities in the market.
- Drive the reactivation of all inactive/dormant accounts in the branch.
- Plan and implement marketing strategies to boost profit
- Supervise and coordinate the activities of account officers.
- Perform other related duties as assigned by the Business Manager.
Skills Required:
- Leadership and negotiation skills.
- Good Relationship management skills.
- Confident and must possess excellent networking skills.
- Ability to evaluate the needs of customers and determine what products or services would best serve those needs.
- Good interpersonal skills.
- Excellent Communications skills (written and oral).
- Marketing and Selling skills.
Knowledge Required:
- Basic knowledge of Accounting, Finance, and Economics.
- Banking operations, policies, and procedures.
- Good knowledge of the Bank’s products and services.
- Business development and acquisition.
- Marketing, Selling, and Cross-Selling.
- Knowledge of current business trends and CBN Regulatory laws.
How to Apply
Interested and qualified candidates should:
Application Deadline 28th February 2022.
Job Title: Regional Control Officer
Locations: Abuja, Nsukka – Enugu; Port Harcourt – Rivers; Kano and Sokoto
Roles & Responsibilities
- Assist business offices with compliance and regulatory issues, and provide counseling when required.
- Improve control and awareness culture in the business offices.
- Ensure that the ambiance of the business office is maintained and kept customer-friendly at all times.
- Monitor and ensure that open items in the GL accounts are current and reflect the true nature of the products recorded in them.
- Ensure integrity of transactions in Business offices, and report deviations/anomalies immediately.
- Identify control lapses/policy breaches through control activities for process improvement/policy amendments.
- Escalate cases of fraud, customer complaints, and staff disciplinary issues to the Area control manager, or responsible department.
Key Success Indicators
- Control-adequacy rating from Internal Audit.
- The number of cases recorded involving regulatory infractions.
- Number of recurring infractions
- Accuracy of Reporting
- Frequency of errors in reports
Qualifications
- Minimum of a Bachelor’s Degree in any related course.
- ACA / ACCA is compulsory.
Candidates Profile:
- We are looking for a candidate who has at least 2 years of experience in banking operations or in any control-related role to assist our business offices with compliance and regulatory issues.
Experience:
- A minimum of 2 years experience in banking operations, or in a Control related role.
How to Apply
Interested and qualified candidates should:
Application Deadline 5th February 2022.
Job Title: Relationship Manager – Asian Desk, Corporate Banking
Location: Nigeria
Job Profile
- We are looking for Relationship Managers who have strong marketing and negotiation skills to manage our Asian clients in Corporate, Commercial, SME as well as Personal Banking.
- The ideal candidates must have at least 3 years of experience in corporate banking or client relationship and must be fluent in either Mandarin, Hindi, Japanese, and English.
Job Objective(s)
- Delivering Liability and Asset growth targets per portfolio.
- Grow the customer base to increase fees and commissions.
- Contribution to the business growth targets through increased customer transaction-activity and deepening of customer share of wallet.
- Direct responsibility for building your portfolio through disciplined calling, and strategic positioning of the bank to the customers in this segment through increased product set, appropriate pricing structures, and deploying the right solutions in line with customer requirements.
- Profit maximization through new business opportunities from new and existing clients through various marketing and networking initiatives.
- Develop both professional and personal relationships to solidify relationships with existing clients and prospects.
- Working closely with internal partners to be the best for the customer.
- The role is closely aligned to Operations, Risk, and Compliance.
- There are many interactions with these groups and this role requires the individual to play a leading role in this overall management function.
Roles and Responsibilities
- Prospecting for new corporate and high net worth clients and meeting set targets.
- Support other Relationship Managers handling Asian clients (Chinese, Indian, Japanese) in Corporate Banking, Commercial Banking, SME Banking as well as Personal Banking.
- Develop and implement business growth strategies for different clients/sectors for the bank.
- Actively manage existing clients including increasing wallet share.
- Participate in presentations to clients and marketing drives and other relationship management activities.
- Provide an interface between the bank, existing and prospective customers to maintain good customer relations to meet customer needs within the strategic objective of the bank.
- Prepare and submit credit proposals in conformity with credit policy guidelines and requirements in liaison with the Corporate Relationship Managers and to maintain a high standard of credit analysis.
- Ensure full understanding of clients’ financial needs and all bank products and services.
- Regularly visit clients, make presentations and meetings with visit reports.
- High-level negotiation to get new and additional business.
- Prepare various reports including customized client proposals according to client needs.
- Coordinate with various departments like credit, treasury, etc. for delivery of seamless service to clients.
- Actively review and monitor competitor product offerings and monitor industry trends.
Qualifications
- Bachelor’s Degree in Finance, Marketing, or other business-related fields from a well-recognized institution.
- At least 3 years proven working experience in a corporate banking environment with exposure to credit analysis or client relationship environment with exposure to managing corporate clients.
- Fluency in either Mandarin, Hindi, Japanese and English.
- Other Professional courses will be an added advantage.
Key Knowledge Required:
- Good working knowledge of credit analysis.
- A sound understanding of cash–flow cycles pertaining to the industry is being analyzed.
- Good knowledge of cash management solutions and trade finance practices and procedures.
- Thorough knowledge of multi-level products available to business banking customers (features & benefits) and pricing structures.
- Good knowledge of competitor offerings and structures.
- Strong working knowledge of the terms and conditions of multiple legal entities (companies, close corporations, sole proprietorships, etc.).
Skills and Competencies Required:
- Strong presentation and PowerPoint skills.
- A seasoned banker with proven networks among Local Corporate, regional corporates as well as global corporates.
- Passionate, highly self–motivated, energetic and enthusiastic team player who is change-oriented and customer-focused.
- Demonstrate an ability to build and manage relationships and influence various stakeholders to deliver business.
- Networking skills with a high-level understanding of the financial sector needs for the different sectors of the economy.
- Ability to work independently, consult and clarify where necessary and make informed and firm decisions.
- Excellent interpersonal skills, with the ability to establish and develop relationships.
- Must be proactive, a self-starter, and can anticipate and advise on strengths, weaknesses, opportunities, and threats.
- Ability to work through teams, deliver high-quality work within deadlines, and meet team objectives.
- Excellent communication (oral and written) and negotiation skills.
- Strong numerical skills and financial acumen to analyze, evaluate and identify trends in complex consolidated financial statements, balance sheets, and ratios.
How to Apply
Interested and qualified candidates should:
Application Deadline 17th February, 2022.
Job Title: Legal Officer, Rest of Africa
Location: Nigeria
Job Objective(s)
- Responsibility for legal oversight in the subsidiaries
- Ensure coordination and adequate management of cases in the subsidiaries
- Manage the litigation portfolio to ensure that the Bank is adequately protected
- Review contracts, facility, and security documentation to ensure that the Bank is adequately secured
- Provide effective legal support and advisory services to the subsidiaries and ensure the excellent customer experience.
Reporting Relationships:
- Functionally reports to Head, Subsidiary Legal, UBA Africa
- Administratively reports to Group Head Legal, UBA Plc.
Role and Responsibilities
- Review legal agreements, provide opinion and quality advice in line with the local laws, and generally ensure the bank’s interest is protected
- Prompt and strategic review and assessment of litigation portfolio to ensure that the Bank is adequately protected.
- Review and assessment of the Bank’s defense in matters in litigation and recommendation on settlement in respect of cases in which the Bank has no defense
- Effective prosecution of fraud cases to ensure judicially logical conclusions to serve as a deterrent to others.
- Compile a list of fresh actions instituted against the Bank on monthly basis to be included in the schedule of pending cases.
- Review interlocutory injunctive order and Judgments entered against the Bank in order to determine whether to submit to judgment or whether there are sufficient grounds on which to sustain an appeal
- Represent the Bank and participate in the mediation sessions and engage in negotiating a settlement in terms most favorable to the Bank
- Review contracts, facility, and security documentation to ensure that the Bank is adequately secured
- Provide effective legal support and advisory services to the subsidiaries and ensure the excellent customer experience
- Liaise with subsidiary Heads of Legal and solicitors on matters in litigation and respond to requests from subsidiaries on such matters.
- Ensure implementation of structured changes to initiatives affecting the subsidiaries
- Perform other functions delegated by the Unit Head or Divisional Head
Key Performance Indicators (KPIs):
- Documentation/Reviews: Ensuring Comprehensive Legal Review of Agreements/Contracts/Facility Documents are carried out in line with stipulated TAT in the Operational Frame.
- Providing Top-notch Advisory services through (1) Timely delivery of legal opinion/advice to subsidiaries in line with agreed Service Level Agreement (SLA) / TAT (2) Review/draft letters, or other documents before issuance by Subsidiary Legal Offices (3) Organizing Monthly COP meetings to share opinions and discuss key issues among legal officers from subsidiaries
- Litigation Claims retention: Minimize claims due to lost legal cases
- Litigation Success Rate.
- Ensure successful prosecution of cases instituted by the Bank through diligent follow-up and provision of adequate support to external solicitors
- Execution of judgment against the Bank leading to business disruption. Zero (0) incidences across African subsidiaries.
- Achieve a satisfactory Board Corporate Governance rating by external auditors
- Execution of judgment against the Bank leading to business disruption. Zero (0) incidences across African subsidiaries.
Education Requirements
- Minimum education level – Bachelor’s Degree in Law.
- Must be a registered lawyer under the legal association of the country.
Experience:
- Minimum experience – 7 years post-call experience in Legal Advisory & Company Secretarial/Governance preferably in a financial institution;
- Work experience in/with relevant regulatory bodies will be an added advantage.
Competencies:
Knowledge:
- Good knowledge of the Civil Law / OHADA Business Law systems in African Francophone and Anglophone countries
- Comprehensive knowledge of Corporate Governance best practices
- Good knowledge of Financial Sector laws/regulations and operations;
- Good understanding of French and English Languages.
Key Skills:
- Excellent communication skills (written and oral)
- Attention to details
- Good interpersonal skills and adaptability to different cultures
- Alternative dispute resolution skills
- Research and Analytical Skills
- Brief writing skills.
How to Apply
Interested and qualified candidates should:
Application Deadline 4th February, 2022.
Job Title: Team Member, Revenue Assurance
Location: Nigeria
Job Description
- Perform monthly review of interest income and fees and commission lines to ascertain the completeness and accuracy of recognized income.
- Ensure proper mapping of all asset lines to corresponding income lines and unbundling of P&L accounts where necessary.
- Ensure the integrity of revenue related system-generated entries and GL accounts
- Ensure the automation of all manually recognized income to reduce human errors.
- Proactively engage process owners to identify manual processes and automate them using ACL.
- Timely and high-quality delivery on other assignments /tasks assigned by supervisor, including support towards interim/annual audits.
Educational Requirements
- First Degree in Computer Science or Mathematically related fields.
- A Master’s Degree or a professional qualification will be an advantage.
Knowledge Required:
- Extensive business knowledge of basic income and expense lines.
- Good coding skills(ACL, SQL, PYTHON).
- Excellent Analytical ability.
- Good Understanding of the Nigerian Banking Industry.
- Knowledge of CBN’s policies and the business environment.
Skills Required:
- Critical thinking and scripting skills
- Excellent communication skills.
- Excellent analytical skills.
- Project management skills.
How to Apply
Interested and qualified candidates should:
Application Deadline 7th February, 2022.
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