Standard Chartered Bank Nigeria – We attract talented individuals. Not only can they give you the benefit of their experience, but they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviors that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviors we have a remuneration program in place, carefully designed to incentivize our employees to live our values every day.
We are recruiting to fill the position below:
Job Title: Manager, Financial Market Operations
Job ID: 2200002587
Location: Nigeria
Schedule: Full-time
Job: Operations
Employee Status: Permanent
The Role Responsibilities
- Ensure all daily, weekly, and monthly regulatory reports for Financial Markets are prepared promptly and the same is submitted to the regulators.
- Work with various teams to ensure all the information required for complete treasury blotter as per the Central Bank of Nigeria approved template is retrieved and consolidated daily.
- Prepare accurate and complete all schedules produced by the Financial Market Operations for CBN during an examination.
- Agree and reconcile all regulatory schedules with Country Finance on a timely basis
- Manage relationships with various internal stakeholders to ensure complete and consolidated regulatory returns are produced for Standard Chartered Bank Financial Markets in line with regulatory requirements.
- Serve as the preparer/approval of regulatory reports for FMO.
- Maintain and update submission status on the regulatory register for all Financial Markets regulatory returns
- Ensure compliance with all relevant laws & regulations regarding regulatory returns.
- Work daily with the Central Finance team to agree to the banks’ NOP and provide the daily blotter to the regulatory report team in Finance
- Coordinate to ensure weekly FMDQ report is submitted within the stipulated timeline
- Monitor to ensure all pledged securities by SCB are substituted in line with the CBN guideline
- Support the head of FMO to identify and coordinate automation processes relating to regulatory returns
- Ensure weekly Newspaper publication report is completed every Friday and submitted to corporate affairs for publications.
- Responsible for all ad hoc requests from the business and regulators on any regulatory return
- Ensure all transaction supporting documents are complete and readily available during regulatory examination
Others:
- Manage customer complaints about the team
- Track to ensure all queries received within FMO are responded to timely by the respective desk officer
KYC:
- Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles of Identifying your customer, knowing your customer, reporting suspicions, safeguarding records, and not disclosing suspicions to customers.
- Ensure your staff is trained in combating money laundering.
CRM / AML:
- Ensure/assist in the creation and maintenance of a compliance culture, undertake compliance monitoring, generate timely and accurate compliance reports if required, proactively advise Country Compliance on compliance issues, and update new matrices as communicated by the BCC.
- Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles of Identifying your customer, reporting suspicion, safeguarding records, and not disclosing suspicious transactions to customers.
- Be aware of and comply with Group Policy, Local Laws, and Regulations relating to the prevention of Money Laundering and Terrorist Financing.
- To provide operational excellence and project management support for the Head of Financial Markets, Nigeria as well as the Regional COO team.
- This includes the implementation and ongoing maintenance of the Operational Risk Framework (ORF), governance, and conduct.
- Assistance is also provided to Treasury-Markets and CMPS as per the Memorandum of Understanding signed between the business units.
Business:
- Promote awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role
- Assist in the delivery of the management agenda – drive initiatives designed to improve financial performance, operational efficiency, and risk
- Represent the business when interacting with the support functions.
- Support the business in an advisory capacity for business initiatives and requests’
- Recommend and drive continuous improvements in the business, i.e. identify and execute ad-hoc improvements to business processes, policies, structure, and roles.
People and Talent:
- Responsible for driving appropriate culture and values within the team.
- Setting the appropriate tone and expectations for the team, work in collaboration with risk and control partners across all functions
Regulatory & Business Conduct:
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
- This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines, and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct, and compliance matters.
- [CBN, FMDQ prescribed responsibilities and Rationale for allocation].
Key Stakeholders
Internal:
- Dealers
- Global Markets Operations – Hub
- Wealth Management Operations – Hub
- Client Journey Line Managers
- Risk & Control
- Country Finance
- Corporate and Financial Institutions
External:
- Central Bank of Nigeria
- Local Banks and Financial Institutions
- External Auditors
- Debt Management Office
- Securities and Exchange Commission
- CSCS
- FMDQ
Our Ideal Candidate
- Bachelor’s Degree with at least 5 years experience in treasury operations.
- Knowledge of all FMO related applications
- Sound knowledge of risk control and reporting
- In-depth key knowledge of FMO products and local market practices.
- Sound analytical and business process knowledge
- Good communication and interpersonal skills
- Managerial skills
- Generally independent, but subject to limitations as per job description and restricted to group and local policies and procedures.
- Ability to work within a multi-function, multi-discipline team environment with strong influencing and stakeholder management skills
Application Closing Date
12th April 2022 at 11:59:00 PM.
Job Title: FMO Risk Operations Officer, Nigeria
Job ID: 2200005273
Location: Nigeria
Schedule: Full-time
Job: Operations
Employee Status: Permanent
Role Responsibilities
Strategy:
- The Country FMO & SS Business Risk is entrusted to ensure the FMO & SS (front to back) teams in the Country operate in full compliance with all Country and Group policies as well as local regulatory requirements, through
- Ensuring Operation Units’ standards and roadmap abide by Group operating principles, policies, and procedures as well as Country Addendums and Enterprise Risk Management Framework (“ERMF”)
- Ensuring that the execution of Operations functions is fully compliant with statutory regulations, laws, and guidelines.
- Support Country, Business Risk in the overall effective and proactive management of Operation units’ risks and control gaps.
- Act as the voice, eyes, and ears of the Cluster Head, FMO & SS Business Risk for all matters related to Risk for the Country.
- Oversee the effective execution of controls within the Country (front to back), including identification of gaps and remediation of issues, elevating residual risk where appropriate.
- Create and maintain complete, accurate, and targeted metrics to allow the COO, the Cluster Head Business Risk Management for FMO & SS, and Business Head to constantly assess the control environment and residual risk profile.
- Effectively manage the entire Risk Management agenda for FMO & SS within the country, along with ensuring targeted Front to Back peer reviews, and the proactive rippling of peer review and audit findings.
- Work with Country teams and groups to drive hubbing of control checks where feasible, ensuring continued country oversight and ownership of hubbed checks and processes
- In addition to the aforementioned objectives, the resource will support the Country COO and Regional R&C Head to run the R&C agenda for the Country.
Processes:
Pro-active Risk Management:
- Perform risk reviews and end-to-end process reviews in collaboration with the units and the GBS teams.
- Analyze the process and explore the possibilities of automation and process reengineering/ enhancement on the ground where possible.
- Conduct Country governance reviews to ensure the effectiveness and robustness of the country’s governance activities and control the environment.
- Assist in the identification and escalation of thematic and horizon risks and the implementation of appropriate controls to mitigate those risks within the Country. Be the ‘go-to’ person for the business with regards to the escalation of all operational and other risk-related incidents/queries/events that arise within the Country.
- Ensure the country (s) is always ready to handle any reviews and users understand the risk very well.
Risk Identification and Control Effectiveness:
- Responsible for supporting the unit in the timely identification, assessment, mitigation, reporting, and escalation of all identified Operational Risks.
- Assist in the identification of operational risk for new/amended products, projects, regulations, etc., and implementation of appropriate controls to mitigate those risks.
- Liaise with the unit as required to ensure that Residual Risk Acceptance Requests (RRARs) are completed for material risks or control failures identified and passed to the Senior Operational Risk Officer (SORO) for review before submission to the relevant approving authorities and tabled at appropriate forums/committees.
- Assist the unit in the management and implementation of the ORF and other relevant OR-related initiatives, including ensuring the proper functioning of embedded and periodic controls.
- Monitor the implementation, execution, and outcome of the Control Sample Testing (CST) process, results of any Key Risk Indicators (KRIs), and Key Control Indicators (KCIs) to ensure compliance with agreed control standards.
- Oversee risks in the risk tracking system (EORP) and responsible for ensuring the quality of information being recorded as well as ensuring data accuracy, completeness, and timely resolution.
- Determine the effectiveness/ ineffectiveness of defined prevalent controls and control testing through independent validation.
- Review the ORF results and arrived at the action plan for reducing residual risk rating and mitigating repetitive failure /exceptions.
Loss Reporting and Investigation:
- Support the unit in minimizing operational losses and issues, and ensure operational losses are investigated to prevent a recurrence.
- Drive the root cause analysis discipline, validate the content before submission and track the treatment plans until closure. Ensure that significant operational losses are escalated with an appropriate root cause review completed.
- Oversee the recording of operational errors that occur within the unit that result in financial losses, gains, near misses, or non-financial damage.
- Oversee and have a 2nd line view on the unit reconciliation every month of all operational losses records in the risk management system versus GL entries to ensure that all losses/recoveries are correct and/or accounted for on both sources.
- Ensure units have obtained the relevant approvals for losses in line with delegated authorities granted.
Risk Management through Standardised MI:
- Review, analyze and initiate actions in coordination with the respective unit based on Standard MI e.g. KRI, EMF, Reconciliation Scorecards, ORF Results, etc.
- Review weekly reports circulated by Central Team on issues and incidents logged in EORP and ensure the information on EORP is kept up-to-date.
- Monitor whether COPMAN Controls adhered to, review the type of exceptions, and analyze with the team.
- Monitor/review COPMAN Controls through spot checks – management of exceptions and feedback to line managers.
People and Talent:
- Support Country, FMO & SS Business Risk to develop and embed a high-performance culture and organizational mindset to effectively embed policies and procedures in a cluster.
- Support the units by developing OR awareness in respective areas of work and adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations among employees form part of the culture
- Be the source of reference within the operation unit in facilitating/promoting the understanding of Risk Management and Operational Risk Frameworks.
- Identify knowledge gaps, facilitate the development of training material, and arrange relevant training on Operational Risk.
- Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the team and work in collaboration with risk and control partners.
- Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardized metrics and measurement.
Risk Management:
The Risk Manager must at all times focus on the operation units’ controls, governance, and supervision and support the Cluster Head FMO & SS Business Risk through:
- Ensuring that all material operational risks are identified, assessed, mitigated, monitored, and reported to relevant governance forums
- Developing control enhancements to ensure that any known risks are controlled within acceptable boundaries and consistent standards.
- Becoming the go-to person for the unit for all operational risk-related incidents/queries/events that arise/ policy & procedure guidance.
- Coordinating with stakeholders in the country and with other Operational Risk Managers to increase transparency and share key learnings and best practices.
- Proactively engaging and collaboratively working with the 2nd line OR team and BRMs to identify control weaknesses, improve processes and develop self-assessment checks.
- Ensuring compliance with policies applicable to operation units that impact operational risk; focus on Regulations, regulatory compliance, and associated operational risks.
- Challenging processes, procedures, and policies which are inefficient, ineffective, and can be improved upon
- Carrying regular dialogue with audit team to be informed of results of reviews and audit activity
Governance:
Audits and Reviews:
- Support the SPOC for various internal/external audits/reviews and liaise with various stakeholders to ensure timely and accurate information is provided.
- Responsible for tracking actions against audits and peer reviews and reporting the status of these actions periodically to the appropriate governance forums.
- Keep audit informed of progress and ensure timely submission of action plan and issue closure pack.
- Responsible for tracking the issues raised from internal reviews and follow-through to resolution.
- Own and drive the audit round-up and audit ripple frameworks. Identify cross-border issues, agree on the treatment plan, and track closure.
- Whilst the primary responsibility for every audit will remain with the Unit Head, FMO & SS Business Risk will be expected to play a critical role in supporting the unit in preparation for GIA. ROFs and quality of management response are discussed with FMO & SS Business Risk to ensure that the findings are factually correct and the agreed action plans, along with target dates, are reasonable and achievable.
- Support Business and Operational Heads within the Country in developing high levels of front-to-back risk awareness and ownership across the business.
- This is for all risk types aligned to the FMO & SS business.
- Provide structured guidance towards improving MCA ratings in the country and drive first line ownership of risk to ensure teams understand the key risks, how they manifest in our controls/processes and how the controls are implemented and managed.
Risk Governance Representation and Preparation of Risk Packs:
- Provide support to Cluster Head FMO & SS Business Risk on operation-related items presented in BRFs, ERC, or any other risk forums/ committee – where necessary.
External Focus and Regulatory Compliance:
- In coordination with the SORO / Compliance / Business, review new/revised regulations and help implement new control measures and/or develop relevant and risk-based self-assessment checks for implementation in the business.
- Provide an oversight over any dispensations obtained/granted and ensure these are kept up-to-date.
Global Sourcing & Vendor Management:
- Provide oversight over the central repository of all contracts and ensure it is kept up-to-date for all third-party engagements.
- Support the unit to ensure compliance with the related policies and standards.
- Alert the Cluster FMO & SS Business Risk of any adverse or material developments in the arrangements.
- Provide an oversight over any dispensations obtained/granted and ensure these are kept up-to-date.
EUC Management (Technology only):
- Ensure Group policy is well circulated and socialized.
- Provide oversight over the central repository of the EUC register and ensure that exceptions are escalated to the respective EUC owners and tracked till closure.
- Support the Cluster Head of FMO & SS in assessing any dispensation requests.
- Provide an oversight over any dispensations obtained/granted and ensure these are kept up-to-date.
Regulatory & Business Conduct:
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
- This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines, and the Group Code of Conduct.
- Lead the Operation unit to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective; Financial Crime Compliance; The Right Environment, Effective Governance, Robust Infrastructure, etc.], as applicable.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct, and compliance matters.
- Exercise authorities delegated by the Board of Directors and act by Articles of Association (or equivalent), as applicable.
- Create a climate where risk issues are surfaced without fear and resolved as part of our culture.
Key Stakeholders
Internal:
- Operational Risk Management Team
- Regulatory and Business Compliance Team
- GIA Team
- ITO Unit Heads
- GBS counterparts
- Group Risk and Control teams
- Supply Chain Management Team
- Global / Regional/Cluster FMO & SS COO
- Global/Regional/Cluster Head FMO & SS Business Risk
External:
- Auditors
- Regulators and other government departments/officials
Qualifications
- University Degree from an accredited institution
- Operational Risk / Risk Management/ Compliance certification preferred
Application Closing Date
21st April 2022 at 11:59:00 PM.
Job Title: Executive Assistant
Job ID: 2200007350
Location: Nigeria
Schedule: Full-time
Job: Business Support and Management
Employee Status: Permanent
Role Responsibilities
The Executive Assistant is responsible for:
- Assisting the ED, to provide administrative, and secretarial support and primarily run the office and his direct report request. Day to day management of his office
- Assisting the Country/Cluster Managers in providing secretarial duties.
- Highlighting risks and concerns to the ED, so that they can be highlighted and addressed.
- Support to CMs; contribute to ensuring timely, effective, efficient, and quality service delivery of the Department
- Provide support to Chief Financial Officer in the coordination of the departmental activities by ensuring that the CFO (and other Finance Managers) meet their objectives and serve internal and external customers in an efficient and timely manner.
- This includes ensuring, on a day-to-day basis that matters that require follow-up are acted on by the CFO (and other Finance Managers).
- Handle all correspondence and communication including mail, faxes, letters, and memorandums, and responding to routine mail, handling telephone and customer inquiries related to the CFO (and other Finance Managers).
- To receive and manage the CFO’s mail and distribute it as appropriate.
- Word-processing of all correspondence for the CFO (and other Finance Managers).
- To provide the appropriate response to customer inquiries and/or re-direct some of the inquiries to relevant officers of the department/ division.
- To respond to client/customer/ supplier inquiries in a professional manner so as to project and maintain the Bank’s image at all times.
- Managing the facilities/office equipment, and any other related tasks
- Maintenance of cost center control of expenses.
- Organization of logistics for travels, meetings, training/ workshops, and events.
- Receive and coordinate logistics for all Group/ Regional/ Cluster guests
- Maintaining internal compliance regulations for the team.
- Handle day-to-day management of the team requests in the office.
Secretarial functions:
- Maintaining an organized and logical filing system and client base
- Management of the CFO’s diary.
- Maintain confidentiality of all correspondence and communication.
- Filing of team members’ expenses, claims, office purchase receipts, etc.
- Ensure that all team members comply with Group compliance processes such as clear desk policy, information protection (locking systems while away from seats)
- Process OTTs, BTAs, Chequebooks, Cards, etc for the ED/CFO
- Ensure effective and efficient communication across the Cluster.
- Ensure Finance policies are followed across West Africa and escalate where necessary to the ED/CFO on any issues of concern.
- Constant monitoring of Gaps and Potential risk issues to ensure that they are closed/mitigated within a reasonable timeframe
- Other duties may be assigned from time to time.
Departmental Administration:
- Manage monthly departmental meeting process including timely producing of agenda, minutes, etc.
- Track and follow up on action points until closure.
- Handle OL admin for Finance including record-keeping on training; follow-up on staff to complete e-Learning modules
- Co-ordinate Finance departments “My Voice” Impact Planning, monitoring, and team building activities
- Co-ordinate Finance CSR activities
- Leave management and tracking.
- Monitoring stationery stocks and ordering new supplies
- Maintain efficient and effective computerized and manual filing and retrieval system.
- Manage the Finance and Administration’s archival and retrieval processes.
- Arrange all travel, hotel reservation, and visa arrangements for the CFO and Finance & Admin staff, as well as any visitors who may be coming specifically to do business with Finance.
- Coordinate meetings and conference call for the CFO (and other Finance Managers), which includes correspondence to relevant parties, booking meeting rooms, etc; ensuring that all relevant meeting information and materials are distributed in good time.
- Assist with the arrangements of any functions i.e. client or staff related to the CFO (and other Finance Managers) e.g. conferences, group visits, etc.
- Assist in general Finance Operational Risk Management and Assurance process, including completion and submission of assigned Country Finance KRIs, KCIs, and CSTs.
- Put together Minutes of Meetings
- Other duties may be assigned from time to time.
Support Other Teams within Finance Function:
- Provide support to other teams within Country Finance Function.
- Coordinate and consolidate all key CFO/ Finance presentations (Exco, Board, ALCO etc) within stipulated time frame; ensuring they are of high quality.
- Support the team to compile all documents required by internal/ external auditors and examiners before and during an audit
- Raise e-proc requests for Finance, ensuring accuracy, completeness and compliance with the Bank’s policy.
- Serve as back-up to Account Payable Manager, when necessary
- Execution of other tasks that may be assigned by Head, Balance Sheet and Performance Management. Some of the tasks include:
- Circulation of the daily FTP rates, Loan- to-Deposit Ratio, daily deposit tracker, Risk Indicator Dashboard
- Update daily balance sheet and daily back testing, deposit tracker,
- Monthly journals and monthly cost reports for the GSFs in Nigeria
- Other ad-hoc tasks are directed by the Balance sheet and Performance manager.
Risk Management:
- Highlighting risk and concerns to the ED, so that it can be highlighted inappropriate risk forums.
- Ensure the smooth running of the projects the ED is leading .
- Ensure CH’s complete and submit all report and request sent to them for feedback.
Governance:
- Ensure adherence to all Processes, Policies and Procedures.
Regulatory & Business Conduct:
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
Key Stakeholders:
- Key stakeholder interactions are ED, Country CFOs, and Financial Controllers.
Our Ideal Candidate
- Minimum of 4 years of corporate experience
- First Degree (2.2 equivalent) in any discipline from a recognized institution
- Professional accounting qualification (ICAN/ACCA, etc) desirable – Fully or partially.
- Licenses and Certifications/accreditations added advantage.
- Proficiency in the English language required.
Application Closing Date
14th April 2022.