Shago Payments Limited – We are a financial technology company retailing digital products and services to create a localized marketplace experience for our users. Our application facilitates transactions, such as bill payment, airtime and data purchase, fund transfer, withdrawals, account opening, transport ticketing, examination result checker, betting, on-demand services, e-commerce, savings, and more. As an innovative solution provider with expertise in value-added services and on-demand service delivery, our focus is on reaching the underserved and unbanked market by retailing services through an agent distribution network.
We are recruiting to fill the position below:
Job Title: Administrative Assistant
Location: Nigeria
Employment Type: Contract
Responsibilities
- Assist in providing administrative support to the organization.
- Manage the repairs and maintenance of office equipment.
- Ensure the office environment is neat at all times.
- Assist in managing inventory of office supplies.
- Assist other team members.
Requirements
- An OND / HND in Business Administration or any related field.
- Minimum of 1 year experience in administrative duties.
- Working knowledge of reconciling account figures.
- Ability to multitask, good organization and time management skills.
Application Deadline 9th February, 2022.
Job Title: Business Development Executive
Location: Nigeria
Employment Type: Full-time
Responsibilities
- Identify new product leads/business opportunities.
- Implement business development strategies and secure profitable business deals.
- Work closely with the sales department to plan and execute product event campaigns to penetrate new markets and generate product awareness and demands.
- Recommend and implement appropriate strategies and design tactics to improve B2B sales.
- Prepare weekly, monthly and annual business reports.
- Keep up to date with recent market and industry trends, competitors, and leading business strategies.
- Prepare proposals for new and existing clients.
- Maintain a good relationship with new and existing clients.
Requirements
- Bachelor’s Degree in Sales, Marketing or its equivalent.
- Minimum of 3 years relevant experience as a business development preferably in a FINTECH / financial institution.
- Ability to Present and Communicate Information.
- Strong Knowledge of Microsoft Application Software.
- Ability to Prioritize And Manage Time Effectively.
- Ability to Deliver Results and Meet Clients Expectations.
- A recognized professional certification related to the job.
- Good Persuading and Influencing Skills.
- Strong Interpersonal Skills.
Application Deadline 31st January, 2022.
Job Title: Fraud Detection Specialist
Location: Nigeria
Employment Type: Full-time
Responsibilities
- Develop fraud analysis models to improve efficiency and effectiveness of company systems.
- Determine existing fraud trends by analyzing accounts and transaction patterns.
- Recommend new software tools used for fraud detection, prevention and reporting activities.
- Perform platform x-ray to understand transaction patterns.
- Flag customer account for possible fraud based on trends Analyze and assist customer accounts containing fraudulent activity Handle high call volumes.
- Manage email responses from bank partners for fraud-related issues.
- Resolve queued/pending transactions within the service level agreements to reduce potential revenue losses.
- Interact with banks and customers to validate the information and to confirm or cancel authorizations.
- Ensure confidentiality of all information collected during investigation.
- Generate daily/weekly/monthly suspicious activity reports and risk management reports for the Management team.
- Maintain accurate records containing known data triggers to support the identification of fraudulent activity.
- Recommend anti-fraud processes for changing transaction patterns and trends.
- Manage chargeback requests and pending transactions on the platform.
- Monitor real-time queues and identify high-risk transactions in the business.
- Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks.
- Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
- Identify fraudulent transactions and cancel them from further processing.
Requirements
- First Degree in Business Administration / IT or Finance related field.
- Minimum of 5 years experience in a Fraud Unit/Risk Management and or Technical Support preferably in a FINTECH/Financial services.
- Analytical and problem-solving skills.
- Innovative and Strategic thinking.
- TECH Savvy.
- Excellent presentation and communication skills.
- Understanding of financial crimes, especially cyber fraud means and threats; and in-depth knowledge of the business, risk management concepts and practices and performance implications of policies/actions.
- Working knowledge of Fintech operations/regulations, fraudulent reviews and Fraud Case Management Tools/Systems.
- Ability to process a large set of information and detect anomalies.
- Excellent attention to detail and concern for data privacy/accuracy.
Application Deadline 31st January, 2022.
Job Title: Data Analyst
Location: Nigeria
Employment Type: Full-time
Responsibilities
- Transformation of data into helpful business insights that will drive business values through the use of data analytics and visualization.
- Work closely with the IT department in monitoring the company’s servers, networks and systems for irregularities and performance issues.
- Implement new data analysis methodologies.
- Interpret data and offer recommendations to improve business strategies and the overall business objective.
- Prepare daily, weekly, monthly, and quarterly reports on the company products and services including sales trends.
- Prepare daily, weekly, monthly and quarterly performance reports on Agents, B2B, and trade partners.
- Staying Informed on the latest trend and techniques.
Requirements
- Bachelor’s Degree with 3 – 4 years experience.
- Skilful in the use of data analytics and visualization tools such as Microsoft Excel, SQL, Tableau and Power BI.
- Business intelligence skills
- Excellent reporting, documentation and communication skills.
- Ability to multi-task, prioritize and manage time effectively.
- Ability to work independently and as part of a team.
- Product and Project Management skills.
- Customer Value Management.
Salary
N150,000 monthly.
How to Apply
Interested and qualified candidates should apply by using the “Apply Now” button below and clearly indicating the Job Title in the provided message box.
Application Deadline 31st January, 2022.