Mastercard Foundation is a global foundation based across four hubs in Kigali, Rwanda, Nairobi, Kenya, Accra, Ghana, and Toronto, Canada. Our programs promote financial inclusion and advance education and learning in Africa, primarily for young people, and in Canada for Indigenous youth. The Foundation was established in 2006 through the generosity of Mastercard when it became a public company. From inception, the Foundation was designed to be a separate entity and independent from Mastercard. Our policies, operations, and funding decisions are made by our President and Board of Directors.
The Foundation believes that youth employment is key to unlocking prosperity, both for youth and their societies. Enabling young women and men from disadvantaged communities to secure dignified and fulfilling work will ensure inclusive development and economic growth in Africa.
We are recruiting to fill the position below:
Job Title: Manager, Consumer Products & Solutions
Job No: R-158906
Location: Nigeria
Employment Type: Full-time
Description
Products and Solutions:
- The Customer Solutions Center is a new structure that enables Mastercard to develop better solutions & bundles for prioritized customer segments in markets.
- It is the housing for all Mastercard capabilities in geography, and it aims to drive Mastercard growth and revenue by creating and selling compelling data-driven, scalable needs-based solutions to new and existing customers by tapping into Mastercard’s extensive toolbox of products and services offerings.
- Products and Solutions roles will support the Customer Solution Center Lead & Solution Architects to bring together existing MA capabilities, products, and solutions in a holistic, bundled way to customers.
- They also act as an expert for their products/solutions portfolio in their geography, to drive market enablement and support sales as well as acting as a key interface with regional product teams to ensure an effective feedback loop.
- This role reports to the Customer Solution Center Lead + regional function team (e.g. regional Consumer Product lead).
Key Responsibilities
Act as an expert for their Geography / Solution Portfolio:
- Ensure consumer products strategy is implemented in close alignment to market objectives and deliver core product launches and success.
- The candidate will align the regional & global product development organization with the in-market account management, merchant management, and operations teams to deliver on performance indicators.
- The candidate will be part of this environment and will demonstrate the initiative and ownership as an individual contributor, raise the bar and challenge the boundaries to make payments safer and more convenient for our market.
- Bring their deep knowledge of products, services, or platform capabilities to a solution-selling environment
- Accountable for having a deep understanding of the assigned product, service, or platform
- Provide visibility to the CSCL and SA on the latest product developments within their purview and communicate accurate solution knowledge to tackle client opportunities
- Proactively monitor and engage with customers to ensure customer success and benefit from Mastercard’s products and solutions
- Support CSC value proposition development and sale:
- Provide the Solution Architects (SA) and the Customer Solution Center Lead (CSCL) with their solution expertise in crafting the value proposition
- Coordinate with the help of SA and CSCL, with other sales specialists in developing an end-to-end value proposition
- Provide their expertise and deep knowledge of product implementation and success with clients during the solution selling process (upon the request of the CSCL or AM/BD)
- Drive localization, market enablement, and support sales:
- Enabling new capabilities in the market and ensuring market readiness
- Supporting AMs in their market to optimize what we have today e.g. providing expert advice/ guidance on product penetration for an existing relationship
- Work directly with client counterparts on non-complex, one solution-focused opportunities when the AM needs their support
Knowledge and Best Practice Sharing:
- Share information on the latest customer needs and opportunities as well as relevant market intelligence with the product management teams to drive smart solutions internally within MA
- Share best practices and knowledge with other SSs to improve solutioning of their product, service, or platform within client contexts
Required Skills
- Deep technical expertise in assigned product, service, or platform capability
- Ability to collaborate and work on internal squads created to develop end-to-end solutions for clients with multiple MA capabilities i.e. products, services, or platforms
- Clear ability to problem solve and understand relationships with the client’s needs
- Ability to communicate with and build relationships with client counterparts when requested by account managers or business development managers
- Strong communication skills
- KPIs
Incentive Plan: AICP
- Revenues for supported geography
- Specific KPIs from supported product, solution, or platform incl. customer success metrics
- Voice of customer survey results
- Market-specific objectives
Application Closing Date
Not Specified.
Job Title: Associate Managing Consultant, Advisors
Job No: R-154872
Location: Nigeria
Employment Type: Full-time
Job Description
Associate Managing Consultant, Advisors Client Services:
- The Advisors Client Services team is a key differentiator for Mastercard, delivering cutting-edge services that help our customers grow.
- Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.
- We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations.
- Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services.
- While specializing in the payments industry, Advisors Client Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
- We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Make an Impact as an Associate Managing Consultant:
- As an Associate Managing Consultant, you will have the opportunity to lead key client engagements across a range of industries and types of projects, such as consulting services, Test & Learn, digital marketing, or data and analytics.
- Working with technology and data, you will generate key hypotheses and independently structure workstreams covering client problems.
- Overseeing the day-to-day work of the project Client Services team, you will identify creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and create effective impactful storylines and slides.
- Responsibilities within project management will include building strong relationships with mid-level client management and independently assessing client agenda, internal culture, and change readiness.
- In leading the problem-solving process to drive high-value decisions, you will also have the opportunity to mentor junior teammates and contribute to the firm’s intellectual capital and solution development.
- At Mastercard, you are expected to not only have a tremendous impact in transforming our clients but also have a leading role in shaping the organization’s future.
Bring your Passion and Expertise
We recruit for and value the following core competencies:
- Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.
- Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills.
- Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
- Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard’s solutions as high-value solutions in sales and delivery conversations.
- Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
- Integrity: Commitment to Mastercard’s values of honesty and integrity with a willingness to embrace and learn from our mistakes.
- Diverse Perspective: Brings a unique skill set or approach to the table in every client engagement or internal activity.
Qualifications
- Undergraduate or Master’s degree and at least 3–5 years of work experience after completing your undergraduate degree
- Experience in a consulting organization as a consultant
- Experience directly managing multiple people across multiple workstreams
- Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges
- Exposure specifically in payments and/or retail banking or merchants preferred
- Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
- Demonstrated ability to build trust-based relationships with both junior- and senior-level client contacts
- Ability to multi-task in a fast-paced, deadline-driven environment
- Advanced Word, Excel, and PowerPoint skills required, SQL / data expertise preferred
- Candidates must be eligible to work in the country in which they are applying for a position, as well as eligible to apply for travel visas as required by travel needs.
Application Closing Date
Not Specified.
Job Title: Data Quality Specialist
Location: Nigeria
The Opportunity
- Strategic Operations at the Foundation is comprised of three main groups: Operational Excellence, Knowledge Management, and Business Intelligence.
- The Strategic Operations group’s overall mandate is to integrate operational dimensions into business strategy development, align operational strategy to organizational strategy, and ensure long-term operational capabilities – like Business Intelligence – are able to effectively support business priorities.
- The Data Quality Specialist will be responsible for developing procedures and strategies that support, create, maintain, and manage data quality processes & guidelines. This position will investigate, analyze, and resolve data quality issues, incidents and problems.
- She/he will assess and monitor the conformance to guidelines that enhance and maintain data quality across the Foundation.
- The data quality Specialist will integrate the various internal data processes within the Foundation working with IT, Finance, Programs, Knowledge Management, Impact, Enterprise Risks, Legal & Compliance teams and provide a process approach for data quality remediation and enable the foundation to identify, measure, control and improve the various core business processes that will ultimately lead to improved business performance.
Ways You Can Contribute
- Developing procedures and strategies that support, create, maintain, and manage data quality processes & guidelines
- Support the rollout of the data governance framework, with a focus on improvement of data quality through established guidelines, policies, and standards
- Identify data quality issues and work towards resolving them by thinking laterally, and identifying and implementing improved work practices
- Effective business partnering with stakeholders to understand business needs, translate into data analytics technical requirements for data quality issues remediation
- Working with IT, Finance, Programs, Impact, Knowledge Management, Enterprise Risk & Legal Teams, to facilitate the development and implementation of data quality standards
- Ensure data quality items are resolved to ensure reporting is complete, accurate, and timely
- Implements data quality solutions that will enable self-service capabilities as appropriate for reporting and data-informed management tools while collaborating with Functions, setting reporting quality standards
- Recommend corrective action plans, remediation, and improvements in the resolution of data quality issues with standards detected through profiling of processes and procedures.
- Utilize business partnering insights to continuously Identify new data quality opportunities pertaining to the use of data to provide data as a public asset for additional insights in solving certain challenges across the continent
- Define & measure data quality metrics and work towards compliance with data quality-related policies, standards, and adoption requirements
- Determine protocols and infrastructure necessary for data quality, data validation, storage, structure, retrieval, and utilization.
- Work with the Foundation’s data advisory team to support the Data for Public Good initiative
- Collaborate with the enterprise IT team to incorporate the foundation’s data quality management policies into the planning, building, and running domains of enterprise IT, as well as conducting a monitoring role to assess adherence to the policies.
Who You Are
- Bachelor’s or Master’s Degree in Computer Science, MIS, Information Management, or any relevant field
- Minimum of 5 years of experience in a professional services corporation or a large Development/Public Policy Organization, with exposure to data platforms and applications.
- Minimum of at least 3 years of experience with data quality management
- Experience: setting and evaluating data quality service levels; measuring and monitoring data quality; managing data quality issues.
- Knowledge of industry-leading data quality practices
- Ability to synthesize and analyze diverse data and information, develop, and recommend strategies
- Ability to think creatively, highly driven, and self-motivated
- Strong communication ability to interact with both business stakeholders and technical teams
- Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures
- Possess tested professional maturity, cultural sensitivity, and impeccable integrity
- A strong commitment to Mastercard Foundation’s values and vision.
Application Closing Date
31st March 2022.
Job Title: Associate Managing Consultant, Program Management – Deploy
Reference ID: R-154797
Location: Nigeria
Employment Type: Full Time
All About Us
- The Data & Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow.
- Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.
- We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations.
- Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services.
- While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
All About the Role
Make an Impact:
- Advisors Deploy Program Management is an execution-oriented client-facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:
- Delivering new products and strategies to market smoothly and efficiently
- Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual
- Strengthening client’s internal skills, knowledge, and experience in critical areas
- Transforming client processes and optimizing their management practices
- Deploy is a new suite of consulting solutions designed to respond to fast-evolving customer needs for execution support, with a dual mission: deployment and value realization over the entire lifetime of major assets. Value realization is a complex task, and with Deploy, we can de-risk the entire client/asset journey, from implementation to adoption, usage, and product evolution. This is done through a set of new capabilities focused on expert execution support, that we are bringing in to complement the traditional Advisors’ areas of strength.
- As an Associate Managing Consultant, you will manage multiple projects within a portfolio providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will also ensure effective identification of risks and proactive solutions to mitigate risks and impact on timelines.
All About You
- Experience in delivery of large, complex projects/programs of diverse size in a cross-functional, multicultural environment
- Formally trained in a range of project management and change management methodologies and techniques; accredited in one or more recognized PM/PMO/ Change/Service management methodologies is an advantage
- Able to plan and manage a multi-workstream program from inception to delivery providing support, direction, and/or technical expertise to the project team across multiple disciplines and geographies
- Develop a strong presence in the client organization extending beyond the immediate boundaries of the program
- Bring interesting & relevant industry perspectives, insights, and ideas to key stakeholders in the client organization
- Strong interpersonal communication and presentation skills. Able to define scope, timelines, and budgets in a clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines, etc. accurately and summarize effectively offering analysis, options, and credible solutions
- Able to handle multiple priorities, work independently, think laterally, and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost/benefit/risk analysis
- Able to lead, motivate and develop a team of professionals.
All About Your Education & Skills
- Bachelor’s Degree or equivalent qualification. Advanced Degree or MBA preferred
- Professional accreditation such as Project Management Professional (PMP) is desirable
- Fluent local office language and English required, other languages desirable
- Exposure specifically in payments and/or retail banking or merchants preferred
- Comfortable with significant client interaction and interest in building relationships
- Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred.
- Willingness to travel.
Application Closing Date
Not Specified.
Job Title: Associate Managing Consultant, Advisors
Reference ID: R-154872
Location: Lagos
Employment Type: Full Time
Job Description
- The Advisors Client Services team is a key differentiator for Mastercard, delivering cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.
- We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations.
- Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services.
- While specializing in the payments industry, Advisors Client Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
- We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Make an Impact
- As an Associate Managing Consultant, you will have the opportunity to lead key client engagements across a range of industries and types of projects, such as consulting services, Test & Learn, digital marketing, or data and analytics. Working with technology and data, you will generate key hypotheses and independently structure workstreams covering client problems.
- Overseeing the day-to-day work of the project Client Services team, you will identify creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and create effective impactful storylines and slides.
- Responsibilities within project management will include building strong relationships with mid-level client management and independently assessing client agenda, internal culture, and change readiness.
- In leading the problem-solving process to drive high-value decisions, you will also have the opportunity to mentor junior teammates and contribute to the firm’s intellectual capital and solution development. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients but also have a leading role in shaping the organization’s future.
Qualifications
- Undergraduate Degree or Master’s Degree and 3 – 5 years of work experience after completing your Undergraduate Degree
- Experience in a consulting organization as a consultant
- Experience directly managing multiple people across multiple workstreams
- Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges
- Exposure specifically in payments and/or retail banking or merchants preferred
- Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
- Demonstrated ability to build trust-based relationships with both junior- and senior-level client contacts
- Ability to multi-task in a fast-paced, deadline-driven environment
- Advanced Word, Excel, and PowerPoint skills required, SQL / data expertise preferred
- Candidates must be eligible to work in the country in which they are applying for a position, as well as eligible to apply for travel visas as required by travel needs.
Bring your Passion and Expertise:
We recruit for and value the following core competencies:
- Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.
- Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills.
- Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
- Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard’s solutions as high-value solutions in sales and delivery conversations.
- Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
- Integrity: Commitment to Mastercard’s values of honesty and integrity with a willingness to embrace and learn from our mistakes.
- Diverse Perspective: Brings a unique skill set or approach to the table in every client engagement or internal activity.
Application Closing Date
Not Specified.
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