Greenlight Planet is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive.
Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa. Greenlight’s Sun King™ products provide modern light and energy to 26 million people in more than 40 countries and have sold over 10.5 million products worldwide.
We are recruiting to fill the position below:
Job Title: Area Business Manager
Location: Ogoja, Cross River
Employment Type: Permanent – Full Time
Department: EasyBuy Direct Sales
Reporting To: Regional Business Manager, EasyBuy Direct South South
The team You Would Join
- The Area Business Manager will lead sales, collections, and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
- EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small installments, thus ensuring they are extremely affordable for off-grid or rural customers.
- The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
Key Responsibilities
What you would be expected to do:
- Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 active Sun King Energy Officers in the area.
- Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers, and others, as applicable.
- Create a reputation and goodwill for the mission of Sun King to provide a clean, affordable and reliable source of energy in their areas.
- Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory, and logistics related.
- Ensure that they are fully supported and lead in the best professional manner demonstrating the highest levels of integrity, ethics, and professionalism while dealing with customers.
- Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes, and targets. This includes, ensuring Energy Officers have a pre-agreed sales route/area to sell in, they understand how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
- Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area, or having a call.
- Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week.
- Ensure that the first 5 sales of each Energy Officer are done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
- Work with Energy Officers: Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers, and markets to make group sales.
- Exceed your sales & collections targets: Meet or exceed sales and collection targets established and agreed upon on the 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues, and resolutions, as desired and agreed with your Regional Business Manager.
- Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments, and ultimately repossessing the systems as a last recourse in case the customer defaults.
- Remain externally focused: Keep an eye on competition within your area and ensure you take adequate measures to protect and grow our business from competitive pressures.
- Proactively inform your leadership team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
- Resolve customer issues: Provide world-class support to your customers as it relates to product delivery, training on how to use and make payments, installation, after-sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
- Control Marketing & Other Support spend: Provide adequate marketing support & equipment (such as smartphones) necessary to all your Energy Officers.
- Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance, and smartphone issuance.
- Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues. Coordinate, plan, and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
- Grow Retail presence: Ensure the retail network in your Area grows with the help of an Area Retail Coordinator, hired under you. Ensure all retail-related activities are followed per process and the base of high-selling retailers grows exponentially within your area of operation.
Requirements
You might be a strong candidate if you:
- Has a Degree in a Business related field OR equivalent and at least 3 years of hands-on experience in Sales.
- Has excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
- Has extensive Customer Care experience
- Has high innovative skills, thinking out of the box, tests out opinions, cost-conscious
- Is excellently skilled in Planning, Organizing, Prioritizing, maximizing value, and seeing the big picture
- Is able to develop trust, skillfully builds relations, works on internal & external relationships
- Listens well, coaches others, and is disciplined in their learning practice
- Has Operation Excellence (Keeps promise, is Decisive, seeks to be informed, and gives excellent Customer Satisfaction
What we offer (in addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
16th April 2022.
Job Title: Independent Debt Collector
Location: Lagos
Employment Type: Fixed Term Contract
Reporting to: Tele-Collections Manager, Nigeria
Department: Corporate Risk
Job Description
The team you would join:
- The IDC will work in the Corporate Risk department of Greenlight Planet, Nigeria, and will work closely with the Contact Center, Operations, and Sales team by following up on customers to make repayment for our Pay-As-You-Go products.
- We are looking for an experienced Independent Debt Collector who would leverage their expertise to grow our repayment and collections rate.
What you would be expected to do:
- Utilize various skip tracing techniques and collection strategies (often designed by employees) to locate the right parties to negotiate payment arrangements on high collectability or value accounts.
- Negotiate payment terms and methods when the right party is reached.
- The process often requires reviewing the account information in the database, and/or asking probing questions to better understand potential objections to payment.
- Overcome stalls and objections & suggest money sources for debt payment.
- That is, minimizing resistance to payments and suggesting available customer-friendly payment options.
- Utilize payment options (credits cards, direct checks) and secure this information so that administrative services can process.
- Offer clients several payment options and arrange for the prompt repayment of balances.
- Negotiate settlements outside of normal guidelines, authorize credit bureaus deletions, negotiate payment arrangements over a longer span of time than normal.
- Updating the account details of customers and resolving pending customer issues.
- Escalate and file all fraud cases and follow up with efficient timelines and solutions benefiting both the company and clients
- Updating correct customer data and information during collections calls check off.
- Ensure security and data protection on all clients’ data captured during collections interactions
- Capture customers’ complaints and escalate to relevant information using the available tools
Requirements
You might be a strong candidate if you:
- Hold a Degree or Diploma in a Business related field or have a minimum of 2 years working in business development or sales role in the FMCG, banking, or telecom industries;
- Previous experience in customer service, sales, collections, or a related role is preferred
- Can communicate clearly and succinctly, utilizing proper grammar and telephone etiquette is preferred
- Can speak Yoruba and Hausa languages fluently.
What We Offer (in addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
10th April 2022.
Job Title: Sun King Shop Executive
Location: Eruwa, Oyo
Employment Type: Permanent – Full Time
Department: EasyBuy Direct Sales
Reporting To: Regional Business Manager, West West
The Team You Would Join
- The Sun King Shop Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity
Key Responsibilities
What you would be expected to do:
Inventory management:
- Receive stock and keep track of inventory from the warehouse
- Manage and issue out stock as per FIFO standards
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Keep and share off-the-shelf sales details
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate it for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders.
Reports:
- Prepare daily on-hand stock reports and share them with the team
- Report on daily issued out stock for replacement and or replenishment
Repairs:
- Repairs and Spare Parts management
- Take custody/responsibility of the repair tools and tool kits
- Perform a basic check on the faulty units before replacement
- Conduct basic repair on the in warranty returns
Store Management:
- Ensure the center is well maintained tidy and that the shop floor arrangement as per SKU
- Ensure neatness on the repair workbench inline
- Observation of safety procedures to avert hazards at the workbench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Support Energy Officers and coordinate with Call Center in resolving customer queries
Requirements
You might be a strong candidate if you:
- Has a Bachelor’s Degree or Diploma from a recognized institution in any related field.
- Has 2 years’ hands-on experience in a service center
- Has effective communication and interpersonal skills
- Has broad knowledge and understanding of the Sun King products
- Is able to demonstrate high levels of integrity with a proactive and positive attitude.
- Has strong customer focus
- Is a team player with high levels of flexibility
- Has proven report-writing experience
- Possess strong analytical and problem-solving skills
- Is computer literate with working proficiency in MS Excel and MS Word.
What We Offer (in addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
20th April 2022.
Job Title: Sun King Shop Executive
Location: Ilorin, Kwara
Employment Type: Permanent – Full Time
Department: EasyBuy Direct Sales
Reporting To: Regional Business Manager, West East
The Team You Would Join
- The Sun King Shop Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity
Key Responsibilities
What you would be expected to do:
Inventory management:
- Receive stock and keep track of inventory from the warehouse
- Manage and issue out stock as per FIFO standards
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Keep and share off-the-shelf sales details
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate it for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders.
Reports:
- Prepare daily on-hand stock reports and share them with the team
- Report on daily issued out stock for replacement and or replenishment
Repairs:
- Repairs and Spare Parts management
- Take custody/responsibility of the repair tools and tool kits
- Perform a basic check on the faulty units before replacement
- Conduct basic repair on the in warranty returns
Store Management:
- Ensure the center is well maintained tidy and that the shop floor arrangement as per SKU
- Ensure neatness on the repair workbench inline
- Observation of safety procedures to avert hazards at the workbench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Support Energy Officers and coordinate with Call Center in resolving customer queries
Requirements
You might be a strong candidate if you:
- Has a Bachelor’s Degree or Diploma from a recognized institution in any related field.
- Has 2 years’ hands-on experience in a service center
- Has effective communication and interpersonal skills
- Has broad knowledge and understanding of the Sun King products
- Is able to demonstrate high levels of integrity with a proactive and positive attitude.
- Has strong customer focus
- Is a team player with high levels of flexibility
- Has proven report-writing experience
- Possess strong analytical and problem-solving skills
- Is computer literate with working proficiency in MS Excel and MS Word.
What We Offer (in addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
20th April 2022.
Job Title: Area Business Manager
Location: Egor, Edo
Employment Type: Permanent – Full Time
Department: EasyBuy Direct Sales
Reporting To: Regional Business Manager, EasyBuy Direct East Central
The team You Would Join
- The Area Business Manager will lead sales, collections, and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
- EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small installments, thus ensuring they are extremely affordable for off-grid or rural customers.
- The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
Key Responsibilities
What you would be expected to do:
- Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 active Sun King Energy Officers in the area.
- Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers, and others, as applicable.
- Create a reputation and goodwill for the mission of Sun King to provide a clean, affordable and reliable source of energy in their areas.
- Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory, and logistics related.
- Ensure that they are fully supported and lead in the best professional manner demonstrating the highest levels of integrity, ethics, and professionalism while dealing with customers.
- Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes, and targets.
- This includes, ensuring Energy Officers have a pre-agreed sales route/area to sell in, they understand how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
- Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area, or having a call.
- Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week.
- Ensure that the first 5 sales of each Energy Officer are done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
- Work with Energy Officers: Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement.
- This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers, and markets to make group sales.
- Exceed your sales & collections targets: Meet or exceed sales and collection targets established and agreed upon on the 2nd of every month by your Regional Business Manager.
- Provide daily, weekly updates on sales, EO recruitments, Customer issues, and resolutions, as desired and agreed with your Regional Business Manager.
- Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas.
- This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments, and ultimately repossessing the systems as a last recourse in case the customer defaults.
- Remain externally focused: Keep an eye on competition within your area and ensure you take adequate measures to protect and grow our business from competitive pressures.
- Proactively inform your leadership team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
- Resolve customer issues: Provide world-class support to your customers as it relates to product delivery, training on how to use and make payments, installation, after-sales warranty issues.
- Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
- Control Marketing & Other Support spend: Provide adequate marketing support & equipment (such as smartphones) necessary to all your Energy Officers.
- Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance, and smartphone issuance.
- Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues.
- Coordinate, plan, and organize the meeting to have maximum attendance and progress.
- Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
- Grow Retail presence: Ensure the retail network in your Area grows with the help of an Area Retail Coordinator, hired under you.
- Ensure all retail-related activities are followed per process and the base of high-selling retailers grows exponentially within your area of operation.
Requirements
You might be a strong candidate if you:
- Has a Degree in a Business related field OR equivalent and at least 3 years of hands-on experience in Sales.
- Has excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
- Has extensive Customer Care experience
- Has high innovative skills, thinking out of the box, tests out opinions, cost-conscious
- Is excellently skilled in Planning, Organizing, Prioritizing, maximizing value, and seeing the big picture
- Is able to develop trust, skillfully builds relations, works on internal & external relationships
- Listens well, coaches others, and is disciplined in their learning practice
- Has Operation Excellence (Keeps promise, is Decisive, seeks to be informed, and gives excellent Customer Satisfaction
What we offer (in addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
16th April 2022.
Job Title: Area Business Manager
Location: Mowe, Ogun
Employment Type: Permanent – Full Time
Department: EasyBuy Direct Sales
Reporting To: Regional Business Manager, EasyBuy Direct South West
The team You Would Join
- The Area Business Manager will lead sales, collections, and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
- EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small installments, thus ensuring they are extremely affordable for off-grid or rural customers.
- The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
Key Responsibilities
What you would be expected to do:
- Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 active Sun King Energy Officers in the area.
- Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers, and others, as applicable.
- Create a reputation and goodwill for the mission of Sun King to provide a clean, affordable and reliable source of energy in their areas.
- Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory, and logistics related.
- Ensure that they are fully supported and lead in the best professional manner demonstrating the highest levels of integrity, ethics, and professionalism while dealing with customers.
- Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes, and targets.
- This includes, ensuring Energy Officers have a pre-agreed sales route/area to sell in, they understand how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
- Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area, or having a call.
- Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week.
- Ensure that the first 5 sales of each Energy Officer are done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
- Work with Energy Officers: Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement.
- This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers, and markets to make group sales.
- Exceed your sales & collections targets: Meet or exceed sales and collection targets established and agreed upon on the 2nd of every month by your Regional Business Manager.
- Provide daily, weekly updates on sales, EO recruitments, Customer issues, and resolutions, as desired and agreed with your Regional Business Manager.
- Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas.
- This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments, and ultimately repossessing the systems as a last recourse in case the customer defaults.
- Remain externally focused: Keep an eye on competition within your area and ensure you take adequate measures to protect and grow our business from competitive pressures.
- Proactively inform your leadership team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
- Resolve customer issues: Provide world-class support to your customers as it relates to product delivery, training on how to use and make payments, installation, after-sales warranty issues.
- Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
- Control Marketing & Other Support spend: Provide adequate marketing support & equipment (such as smartphones) necessary to all your Energy Officers.
- Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance, and smartphone issuance.
- Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues.
- Coordinate, plan, and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
- Grow Retail presence: Ensure the retail network in your Area grows with the help of an Area Retail Coordinator, hired under you.
- Ensure all retail-related activities are followed per process and the base of high-selling retailers grows exponentially within your area of operation.
Requirements
You might be a strong candidate if you:
- Has a Degree in a Business related field OR equivalent and at least 3 years of hands-on experience in Sales.
- Has excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
- Has extensive Customer Care experience
- Has high innovative skills, thinking out of the box, tests out opinions, cost-conscious
- Is excellently skilled in Planning, Organizing, Prioritizing, maximizing value, and seeing the big picture
- Is able to develop trust, skillfully builds relations, works on internal & external relationships
- Listens well, coaches others, and is disciplined in their learning practice
- Has Operation Excellence (Keeps promise, is Decisive, seeks to be informed, and gives excellent Customer Satisfaction
What we offer (in addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
16th April 2022.
Job Title: Area Business Manager
Location: Ikot Ekpene, Akwa Ibom
Employment Type: Permanent – Full Time
Department: EasyBuy Direct Sales
Reporting To: Regional Business Manager, EasyBuy Direct South South
The team You Would Join
- The Area Business Manager will lead sales, collections, and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
- EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small installments, thus ensuring they are extremely affordable for off-grid or rural customers.
- The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
Key Responsibilities
What you would be expected to do:
- Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 active Sun King Energy Officers in the area.
- Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers, and others, as applicable.
- Create a reputation and goodwill for the mission of Sun King to provide a clean, affordable and reliable source of energy in their areas.
- Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory, and logistics related.
- Ensure that they are fully supported and lead in the best professional manner demonstrating the highest levels of integrity, ethics, and professionalism while dealing with customers.
- Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes, and targets.
- This includes, ensuring Energy Officers have a pre-agreed sales route/area to sell in, they understand how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
- Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area, or having a call.
- Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week.
- Ensure that the first 5 sales of each Energy Officer are done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
- Work with Energy Officers: Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement.
- This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers, and markets to make group sales.
- Exceed your sales & collections targets: Meet or exceed sales and collection targets established and agreed upon on the 2nd of every month by your Regional Business Manager.
- Provide daily, weekly updates on sales, EO recruitments, Customer issues, and resolutions, as desired and agreed with your Regional Business Manager.
- Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas.
- This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments, and ultimately repossessing the systems as a last recourse in case the customer defaults.
- Remain externally focused: Keep an eye on competition within your area and ensure you take adequate measures to protect and grow our business from competitive pressures.
- Proactively inform your leadership team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
- Resolve customer issues: Provide world-class support to your customers as it relates to product delivery, training on how to use and make payments, installation, after-sales warranty issues.
- Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
- Control Marketing & Other Support spend: Provide adequate marketing support & equipment (such as smartphones) necessary to all your Energy Officers.
- Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance, and smartphone issuance.
- Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues.
- Coordinate, plan, and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
- Grow Retail presence: Ensure the retail network in your Area grows with the help of an Area Retail Coordinator, hired under you.
- Ensure all retail-related activities are followed per process and the base of high-selling retailers grows exponentially within your area of operation.
Requirements
You might be a strong candidate if you:
- Has a Degree in a Business related field OR equivalent and at least 3 years of hands-on experience in Sales.
- Has excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
- Has extensive Customer Care experience
- Has high innovative skills, thinking out of the box, tests out opinions, cost-conscious
- Is excellently skilled in Planning, Organizing, Prioritizing, maximizing value, and seeing the big picture
- Is able to develop trust, skillfully builds relations, works on internal & external relationships
- Listens well, coaches others, and is disciplined in their learning practice
- Has Operation Excellence (Keeps promise, is Decisive, seeks to be informed, and gives excellent Customer Satisfaction
What we offer (in addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
16th April 2022.
Job Title: Sun King Shop Executive
Location: Mowe, Ogun
Employment Type: Permanent – Full Time
Department: EasyBuy Direct Sales
Reporting To: Regional Business Manager, EasyBuy Direct South West
The Team You Would Join
- The Sun King Shop Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity
Key Responsibilities
What you would be expected to do:
Inventory management:
- Receive stock and keep track of inventory from the warehouse
- Manage and issue out stock as per FIFO standards
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Keep and share off-the-shelf sales details
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate it for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders.
Reports:
- Prepare daily on-hand stock reports and share them with the team
- Report on daily issued out stock for replacement and or replenishment
Repairs:
- Repairs and Spare Parts management
- Take custody/responsibility of the repair tools and tool kits
- Perform a basic check on the faulty units before replacement
- Conduct basic repair on the in warranty returns
Store Management:
- Ensure the center is well maintained tidy and that the shop floor arrangement as per SKU
- Ensure neatness on the repair workbench inline
- Observation of safety procedures to avert hazards at the workbench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Support Energy Officers and coordinate with Call Center in resolving customer queries
Requirements
You might be a strong candidate if you:
- Has a Bachelor’s Degree or Diploma from a recognized institution in any related field.
- Has 2 years’ hands-on experience in a service center
- Has effective communication and interpersonal skills
- Has broad knowledge and understanding of the Sun King products
- Is able to demonstrate high levels of integrity with a proactive and positive attitude.
- Has strong customer focus
- Is a team player with high levels of flexibility
- Has proven report-writing experience
- Possess strong analytical and problem-solving skills
- Is computer literate with working proficiency in MS Excel and MS Word
What We Offer (in addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
20th April 2022.
Job Title: Sun King Shop Executive
Location: Ikot Ekpene, Akwa Ibom
Employment Type: Permanent – Full Time
Department: EasyBuy Direct Sales
Reporting To: Regional Business Manager, EasyBuy Direct South South
The Team You Would Join
- The Sun King Shop Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity
Key Responsibilities
What you would be expected to do:
Inventory management:
- Receive stock and keep track of inventory from the warehouse
- Manage and issue out stock as per FIFO standards
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Keep and share off-the-shelf sales details
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate it for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders.
Reports:
- Prepare daily on-hand stock reports and share them with the team
- Report on daily issued out stock for replacement and or replenishment
Repairs:
- Repairs and Spare Parts management
- Take custody/responsibility of the repair tools and tool kits
- Perform a basic check on the faulty units before replacement
- Conduct basic repair on the in warranty returns
Store Management:
- Ensure the center is well maintained tidy and that the shop floor arrangement as per SKU
- Ensure neatness on the repair workbench inline
- Observation of safety procedures to avert hazards at the workbench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Support Energy Officers and coordinate with Call Center in resolving customer queries
Requirements
You might be a strong candidate if you:
- Has a Bachelor’s Degree or Diploma from a recognized institution in any related field.
- Has 2 years’ hands-on experience in a service center
- Has effective communication and interpersonal skills
- Has broad knowledge and understanding of the Sun King products
- Is able to demonstrate high levels of integrity with a proactive and positive attitude.
- Has strong customer focus
- Is a team player with high levels of flexibility
- Has proven report-writing experience
- Possess strong analytical and problem-solving skills
- Is computer literate with working proficiency in MS Excel and MS Word
What we offer (in addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
20th April 2022.
Job Title: Sun King Shop Executive
Location: Egor, Edo
Employment Type: Permanent – Full Time
Department: EasyBuy Direct Sales
Reporting To: Regional Business Manager, EasyBuy Direct East Central
The Team You Would Join
- The Sun King Shop Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity
Key Responsibilities
What you would be expected to do:
Inventory management:
- Receive stock and keep track of inventory from the warehouse
- Manage and issue out stock as per FIFO standards
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Keep and share off-the-shelf sales details
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate it for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders.
Reports:
- Prepare daily on-hand stock reports and share them with the team
- Report on daily issued out stock for replacement and or replenishment
Repairs:
- Repairs and Spare Parts management
- Take custody/responsibility of the repair tools and tool kits
- Perform a basic check on the faulty units before replacement
- Conduct basic repair on the in warranty returns
Store Management:
- Ensure the center is well maintained tidy and that the shop floor arrangement as per SKU
- Ensure neatness on the repair workbench inline
- Observation of safety procedures to avert hazards at the workbench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Support Energy Officers and coordinate with Call Center in resolving customer queries
Requirements
You might be a strong candidate if you:
- Has a Bachelor’s Degree or Diploma from a recognized institution in any related field.
- Has 2 years’ hands-on experience in a service center
- Has effective communication and interpersonal skills
- Has broad knowledge and understanding of the Sun King products
- Is able to demonstrate high levels of integrity with a proactive and positive attitude.
- Has strong customer focus
- Is a team player with high levels of flexibility
- Has proven report-writing experience
- Possess strong analytical and problem-solving skills
- Is computer literate with working proficiency in MS Excel and MS Word
What we offer (in addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
20th April, 2022.
Job Title: Sales Executive – MFI
Location: Akwa Ibom
Employment Type: Fixed Term Contract
Department: Partnerships Sales
Reporting to: Area Sales Executive
The Team You Would Join
- Greenlight’s partnership and business development team covering our partnerships business in West and Central Africa has been growing consistently over the last 5 years at a remarkable scale with a large partner base of over 300 partners.
- We are looking for an experienced Business Development Manager who would leverage their expertise to grow our active partner base and revenues by over 100% by onboarding strategic partners across sectors of interest in West and Central Africa.
What You Would Be Expected To Do
- Responsible for driving sales across consumer sales channels in the assigned territory.
- Branch-level inventory management.
- Receiving client queries and resolving consumer and channel queries with stipulated guidelines and timelines.
- Efficiently supporting trade activations and marketing campaigns as per set plans.
- Planning and conducting product and sales training to partner staff.
- Fulfilling within reasonable time aftersales and warranty requirements.
- Consolidating reports on competition, routes traveled, branches visited and activated, sales and stock position, etc.
- Performing any other duties that may be assigned.
Requirements
You might be a strong candidate if you:
- Have a minimum of OND or advanced Diploma / B.Sc in Business Administration / Sales and Marketing.
- Hands-on work experience in service/ FMCG or Renewable Energy industry.
- Proficiency in MS Excel, MS Word, and MS PowerPoint.
- Strong customer focus and keen to deliver high standards of service
- Ready to travel 75% of the time.
- Excellent interpersonal skills.
- Good communication skills with fluency in both written and spoken English and spoken local language corresponding to the area of responsibility (Yoruba / Edo / Igbo / Hausa – as applicable).
- Results-oriented and able to prioritize measurable objectives.
- Possesses an Android phone.
What We Offer (In addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
27th May 2022.
Job Title: Sales Executive – MFI
Location: Bayelsa
Employment Type: Fixed Term Contract
Department: Partnerships Sales
Reporting to: Area Sales Executive
The Team You Would Join
- Greenlight’s partnership and business development team covering our partnerships business in West and Central Africa has been growing consistently over the last 5 years at a remarkable scale with a large partner base of over 300 partners.
- We are looking for an experienced Business Development Manager who would leverage their expertise to grow our active partner base and revenues by over 100% by onboarding strategic partners across sectors of interest in West and Central Africa.
What You Would Be Expected To Do
- Responsible for driving sales across consumer sales channels in the assigned territory.
- Branch-level inventory management.
- Receiving client queries and resolving consumer and channel queries with stipulated guidelines and timelines.
- Efficiently supporting trade activations and marketing campaigns as per set plans.
- Planning and conducting product and sales training to partner staff.
- Fulfilling within reasonable time aftersales and warranty requirements.
- Consolidating reports on competition, routes traveled, branches visited and activated, sales and stock position, etc.
- Performing any other duties that may be assigned.
Requirements
You might be a strong candidate if you:
- Have a minimum of OND or Advanced Diploma / B.Sc in Business Administration / Sales and Marketing.
- Hands-on work experience in service/ FMCG or Renewable Energy industry.
- Proficiency in MS Excel, MS Word, and MS PowerPoint.
- Strong customer focus and keen to deliver high standards of service
- Ready to travel 75% of the time.
- Excellent interpersonal skills.
- Good communication skills with fluency in both written and spoken English and spoken local language corresponding to the area of responsibility (Yoruba / Edo / Igbo / Hausa – as applicable).
- Results-oriented and able to prioritize measurable objectives.
- Possesses an Android phone.
What We Offer (In addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
Application Closing Date
27th May 2022.
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