FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and are currently rolling out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.
We are recruiting to fill the position below:
Job Title: HR Executive
Location: Nigeria
Employment Type: Permanent Contract
Job Description
- When it comes to people & process management, the Human Resource function is the first line of defense.
- To that, we are looking for a meticulous, result-driven HR Professional who will support both HR & Administrative functions.
What We are Waiting for You to Do
- Handle HMO onboarding and management;
- Support on Pension, NSITF, NHF & ITF registrations and remittance;
- Assist with the recruitment process;
- Assist in the drafting of policies;
- Assist in managing the training plan/ calendar for each year;
- Assist in onboarding and induction of new hires into the company;
- Assist in termination paperwork and exit interviews;
- Assist in employee engagement activities (birthday & child-birth celebrations, work anniversaries, FairDrinks, virtual FairParties, outdoor team building, etc.), bring forth creative ideas to keep the team engaged;
- Follow up with employees on feedback questionnaires/ surveys;
- Support in performance management activities;
- Assist in the execution of payroll activities;
- Support on the day-to-day HR functions.
Requirements
- Bachelor’s Degree; a First Class / Second Class with honors is an advantage.
- 2 – 4 years of relevant experience; recognition as a top performer in an HR department is an advantage.
- Experience managing a team size of over 50 employees.
- Experience managing a team of outsourced staff is an added advantage.
- Must be comfortable using a computer system and navigating through applications (e.g. ATS, HRIS).
What We Prefer You to come with:
- You should have a strong passion for people and processes.
- Computer literate – experienced using G Suite, Slack, social media (LinkedIn), etc.
- Fantastic organizational and time management skills.
- Meticulous attention to detail.
- You should have effective communication skills – excellent written and verbal communication.
- You must be data & research-driven.
How to Apply
Interested and qualified candidates should:
Recruitment process
- Screening / Online test (~ 20 mins).
- Technical interview with Titi – our HR & Talent Manager.
- Fit interview with Head of HR.
Job Title: Financial Accountant
Location: Nigeria
Contract Type: Permanent Contract
Job Description
- You will be working as our Financial Accountant in our Finance Division which is now composed of 7 people worldwide.
- You will be based in Lagos, Nigeria (currently our largest market) and working as well with our finance team based in Paris and India.
- The Finance department at FairMoney is a key component in this mission to provide banking services to all consumers across emerging markets.
- Finance drives the reporting, the strategic analysis, and the financial operations to make FairMoney’s mission possible.
Responsibilities
We are waiting for you to work on:
- Carrying out monthly postings, accurate calculation of monthly accruals/prepayments, including journal preparation;
- Providing the necessary support for the statutory annual audit, regulatory audit, and tax audits by making relevant schedules and source documents available on time;
- Ensuring that the PAYE, Pension, WHT, and VAT are appropriately deducted and remitted;
- Maintaining the fixed asset register and ensuring that controls put in place to safeguard the company’s assets are complied with.
- Preparation and review of the monthly Statement of Profit or Loss and Other Comprehensive Income (SOCI), the Statement of Financial Position(SOFP), and Statement of Cash Flow;
- Preparing and maintaining intercompany reconciliation including calculation of monthly intercompany transfer/transactions and any resulting FX gain/loss.
- Facilitating the year-end process by providing assistance with the preparation of the final account and the consolidated account;
Preferred Experience
- Bachelors in Accounting or numerate discipline degree;
- A qualified accountant (ACCA / ICAN) is highly essential;
- Have a minimum of five (5) years of accounting experience in audit firms or firms in the financial service industry;
- Have advanced Microsoft Excel Skills;
- Have proven experience within an accounting department;
- Be an effective team player with a positive attitude;
- A track record of constantly looking for ways to do things better.
- Experience in Fintech (with transaction volumes) would be an advantage;
- Good analytical skills, high level of accuracy, and attention to detail;
How to Apply
Interested and qualified candidates should:
Recruitment Process
- Screening & Intro call.
- Technical Test (timed);
- Technical Interview with Tomide, Finance Manager (Lagos).
- Last Call with Yaw – Head of Finance.
Job Title: Head – Government Relations
Location: Nigeria
Contract Type: Permanent Contract
About the Role
- The head of Government Relations is responsible for supporting the engagement with the Government and the regulatory environment for FairMoney through thought leadership and trusted advice to the compliance and management team.
- You would help lobby and influence regulators, industry organizations in policies, legislation, and regulations for the lending and digital banking industry.
- The role supports the engagement with governments and helps to inform of political, legislative, and regulatory developments; assesses the impact of potential actions on FairMoney and its customers.
- The key objective of the role is to develop and execute an effective advocacy strategy with relevant government officials and policymakers.
- The Head of Government Affairs The role reports directly to the CEO while compliance and Executive sponsors of business lines are clients.
Responsibilities
- Research and monitor activities of government regulators within and outside the financial industry that could affect the organization’s business activities.
- Coordinate with other Fintech players to drive a united front on topics that affect the industry.
- Join associations and industry committees and seek leadership roles.
- Engage with policymakers, Fintech industry players, and thought leaders to shape policy and political dialogue on responsible technology policy and the impact it can contribute on the Nigerian economy.
- Actively influence policy directions of the Fintech and startup landscape.
- Anticipate policy directions that could affect any of the business verticals and proactively inform business heads to create workarounds.
- Develop local influencing plans at the state and national level aligned with FairMoney’s regulatory objectives.
Preferred Experience
- Master’s Degree.
- Good understanding of the financial technology landscape in Nigeria and comparable in other emerging markets;
- Experience developing thought leadership papers;
- In-depth knowledge of the local business and political environments in Nigeria;
- Political acumen, and the ability to balance commercial interests and social benefits;
- Strong interpersonal and management skills to develop and maintain productive internal and external relationships.
- Proven track record and minimum 10-15 years experience in all aspects of developing and implementing stakeholder relations strategies;
- Experience either working with a government regulator or in an advisory role to a politician;
How to Apply
Interested and qualified candidates should:
Recruitment Process
- Stage 1: Screening call of ~30 minutes with our HR & Talent Team;
- Stage 2: A case study (Role-specific);
- Stage 3: Technical interview of ~60 minutes with the CEO;
- Stage 4: Business discussion of ~60 minutes with Executive Sponsor – Banking & Lending, Nigeria
Job Title: Wealth Manager
Location: Nigeria
Contract Type: Permanent Contract
Job Description
- Your mission will be to promote investment products of the company to corporate and individual clients and maintain knowledge of a wide range of investment and financial products ranging from fixed income, trusts, stocks, bonds, shares, etc.
Your responsibilities will include:
- Source for new clients and expand client network in professional and social settings.
- Develop and maintain a portfolio of important revenue, generating client relationships within the defined market segment.
- Monitor the financial market trends to promote better decision-making and advise on funds management.
- Engage in regular research and reading to stay apprised about the state of the Nigerian economy, global financial markets, and general current events.
- Comply with rules, regulations, and legislation governing the financial services industry.
- Grow portfolio profitability through the utilization of available multi-channel delivery strategies.
- Present investment opportunities and related analysis while pitching proposed course of action in meetings with clients.
- Relate with investment analysts to assess financial information and investment opportunities.
- Use relevant financial models to project future earnings and profit potentials.
Preferred Experience
You are required to have:
- A First Degree; a Master’s Degree is an added advantage.
- Minimum of 4 years relevant work experience in a financial organization.
- Strong command of excel and PPT.
Other core competencies required for this role include:
- Decision Making.
- Problem Solving.
- Time Management.
- Networking skills.
- Teamwork.
- Leadership ability.
- Analytical Thinking.
- Verbal and Written Communication skills.
- Attentiveness to detail.
How to Apply
Interested and qualified candidates should:
Recruitment Process
- Screening call
- Test
- Technical interview w/ Efeosa, the Head of Liability Generation
- Fit call with HR & Talent Manager
Job Title: Operations Manager – Card Services
Location: Nigeria
Employment Type: Permanent Contract
Starting Date: 1st March 2022
Job Description
- As the Operations Manager (Card Services) for FairMoney will be responsible for improving card handling standards and team productivity.
- You will lead the development of Standard Operating Procedures (SOPs), taking into account changes in technology, regulations, and performance expectations.
- You will review statistics and reports on card failures and develop systems to monitor the safety and security standards of customers’ card details.
- You are able to strategically plan card delivery service operations.
- You also develop the technical capabilities of team members and maintain their positive morale.
- Likewise, you will need to ensure the avoidance of damaging customer cards and complete the loading for delivery as efficiently as possible.
We are waiting for you to work on:
- Planning, directing, organizing, and controlling card operations and the related vendor management oversight.
- Overseeing vendor SLAs and ensuring that we have both the capabilities and procedures to effectively manage and mitigate fraud losses and working to ensure close alignment with both our service team and the vendor to mitigate and prevent poor user experience.
- Ensures compliance with all federal and state laws, as well as organizational policies, procedures, and processes.
- Serves in a leadership role and escalation point for major production issues.
- Responsible for root-cause problem resolution for key back-office operational problems and incidents.
- Ensures client service level agreements and operating standards are met.
- Provide effective design and oversight of department procedures and functions to ensure timely, accurate, and complete processing of transactions to include both settlement and disputes.
- Identifies, evaluates, and manages risk within areas of responsibility and implements risk mitigation strategies and activities as appropriate.
- Directly responsible for ensuring a superior level of client service is delivered through the staff.
- Administers and ensures compliance with established policies and procedures.
- Develops and implements departmental policies and procedures and modifies as needed.
- Responsible for the hiring, training, and retaining of key talent and building a cross-functional and highly capable environment.
- Executes tracks and monitors all department goals and metrics and prepares requested management summary and regulatory reports.
- Being responsible for the budget management and the overall financial performance of your unit, performing cost analysis when appropriate to reduce expenses and improve processing; ensuring operating efficiencies in all areas.
- Assists Product team with card program execution and profitability, making recommendations for appropriate changes to improve user experience, reduce processing expenses and implement efficiencies in servicing the card base.
- Provides operational planning and support to the Product team in the marketing efforts of card products and the rewards program to grow the credit card portfolio and optimize interchange revenue.
Preferred Experience
- 5+ years of experience in an Airport Services role.
- 1+ years as Supervisor, Airport Services including deep expertise of baggage handling with a National or International Airline.
Key Competencies:
- Working knowledge of Reservations / Fares and Ticketing, Departure Control Systems.
- Knowledge of Baggage Tracing and claims handling.
- Knowledge of Microsoft Word/ E-Mail/ Excel advantageous.
- Fluent in spoken and written English and local language.
- Advanced skills in Customer Service Delivery.
How to Apply
Interested and qualified candidates should:
Recruitment Process
- Screening Interview
- Assessment
- Technical interview
- WHO interview
Job Title: Community Manager
Location: Nigeria (Occasional remote authorized)
Employment Type: Permanent Contract
Starting Date: March 1st, 2022.
Job Description
- You will be working as our Community Manager in our Marketing Division which is now composed of 5 people worldwide.
- You will be based in Lagos, Nigeria (currently our largest market) and working with other teams based in Paris & India.
- The Community Manager will help make FairMoney into a household name.
- You will deliver exceptional content over multiple social channels to help increase both FairMoney’s brand awareness & brand consideration in the mass market, maximizing the opportunity that rapid evolution in social trends presents.
- You will collaborate with a talented team of product, brand, and design experts as well as work closely within our marketing team to deliver on our goals.
Responsibilities
We are waiting for you to work on:
- Social Media Management – You will work in delivering highly engaging content and social followings in a world-class consumer-facing business known for high-quality social media execution.
- Digital Marketing – It will help if you have a solid record of setting up and developing social media accounts across Youtube, Twitter, Linkedin, Tik Tok, Facebook, and Instagram with at least 1 million followers in total.
- Creative & Content Writing – You’re a natural storyteller, creative, and know-how to build awareness.
Qualifications
Preferred experience:
- At least 3 years of experience as a community or social media manager;
- Past experience building audiences online;
- Ability to multi-task;
- Interest in technology/fintech/lending is a big plus;
- Other relevant experience in marketing and sales is an added advantage;
- A track record of constantly looking for ways to do things better.
- Ability to identify and track relevant community KPIs.
- Strong interpersonal and communication skills;
- Excellent writing skills;
How to Apply
Interested and qualified candidates should:
Recruitment process
- Screening of ~20 minutes with HR;
- Technical Assessment;
- Interview with our Brand Manager, Chisom
- Interview with our Content Lead, Olumide
- Fit Call with HR Manager / Head, Marketing & Branding
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