Owens and Xley Consults is Recruiting for Two Positions
Owens and Xley Consults – Our client in the fashion industry is looking to hire a qualified candidate for the role of:
Job Title: Front Desk Officer / Customer Relations
Location: Lekki, Lagos
Job Type: Full time
Job Responsibilities
- Attend to phone calls from customers and resolve inquiries, queries, emails or other means as directed
- Receive all walk-in customers and direct them to the appropriate department. Ensure they are properly attended to.
- Provide support to prospective clients on inquiries and after-sales services and follow up administration to ensure professionalism in services
- Submit weekly reports to Operations Manager
- Be in constant communication with prospective customers via calls, messages, networking events and the use of social media with the goal of generating sales
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customer needs and provide assistance and information on product features
- Providing customers with accurate and timely sampling, costing, lead time and delivery information as needed. Working with the production team
Requirements
- Exceptional computer skills
- A friendly and professional demeanor
- Team player.
- Ability to communicate clearly (Great communication and problem-solving skills)
- Self-control
Qualifications
- Fluent in written and spoken English.
- BSc / HND
Remuneration
N60,000 / month.
Job Title: Production Supervisor (Quality Control)
Location: Lekki, Lagos
Job Type: Full time
Job Responsibilities
- Auditing inward fabric and trims and ensuring only quality goods are accepted
- Document inward fabrics with appropriate names and tags
- Ensure that no faulty fabric is sent for cutting. If minor faults are present in the fabric, defects should be marked on the fabric and must be communicated to cutting department
- Preparing audit report of fabrics and accessories
- Conducting pre-production meeting before production starts
- Submit a weekly analysis of quality reports.
- Setting quality standards for the factory
- Monitor the quality of the product through the various stages of production
- Establish SOPs for production and preparatory processes to get the right-first-time quality from each process.
- Develop template for quality measurement and recording quality
- Train the newly hired quality personnel on company quality policies and how to use quality tools
- Double-check measurements
Requirements
- Teamwork
- Confidence
- An eye for details.
- Excellent technical skills
- Leadership skills
- Good numerical skills
- Communication and interpersonal skills
Qualifications
- Background in fashion is a must.
- Minimum: HND / BSc.
Remuneration
N80,000 / month.
How to Apply
Interested and qualified candidates should apply by using the “Login as candidate” button below and clearly indicate the Job Title in the provided message box.
Application Deadline 28th January 2020.