TraceurFinance Limited is Recruiting for Various Positions
TraceurFinance Limited – Our client in the hospitality industry is currently recruiting to fill the position below:
Job Title: Receptionist
Location: Abuja
Job Description
- As a Receptionist, you will deal with inquiries and room reservations made on the telephone, online or by email.
- Greet guests on arrival at the hotel; it is important that you make a good first impression – a warm welcome and pleasant atmosphere in the reception area can help to get guests’ stay off to the best start.
- Receptionists check guests in and out, often using a computerized system.
- You issue keys to guests; either you
- provide guests with clear directions, or a Porter will show them to their accommodation.
- You keep accurate records of which guests have arrived at, or left, the hotel.
- You make sure that any necessary information goes to the housekeeping, restaurant, maintenance, and management departments.
- You provide guests with information about local attractions and places of interest.
- You might provide additional services for the convenience of guests, such as ordering newspapers or taxis, storing valuables and taking messages.
- You make sure that guests receive their messages without delay, along with any mail that might arrive for them.
- You prepare a customer’s account when they leave the hotel. You put together the cost of additional items such as drinks, telephone calls, and newspapers, and include them in the final bill.
- You take payment from the customer in cash, or by credit/debit card.
Job Title: Housekeeper
Location: Abuja
Job Description
- Answer immediately to requests from guests, as well as from other departments
- Load cart with supplies such as linens and move it to the required area
- Enter guest rooms by adhering to proper procedures and ensure they are vacant
- Replace used amenities in guest rooms
- Provide clean linens and terry for dirty ones
- Fold terry, make beds, and ensure bathrooms are clean
- Take away, room service items, dirty linen, and trash
- Perform a check on all room appliances to ensure they are in good working condition
- Adjust furniture, desk items, and appliances when necessary
- Dust furnishings and walls and remove marks from them
- Carry out floor care duties in the hallway and guest rooms, and vacuum carpets
- Adhere to all safety, security, and company procedures and policies
- Provide an immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
- Ensure flammable materials are properly stored
- Keep uniform clean and make sure to appear professional always
- Keep proprietary information confidential.
Job Title: Laundry Personnel
Location: Abuja
Job Description / Requirement
- Responsible for picking up and delivery of in house guest laundry.
- Responsible to collect and deliver outside guest laundry / dry cleaning.
- Responsible for delivering all guest items punctually, accurately and in a professional and courteous way.
- Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.
- Count and verify all items collected as per laundry price lists/laundry sheet signed by the guest and note down any discrepancies or damages on the same sheet.
- Check all items for damage or stains and take appropriate action to rectify these issues.
- Report immediately to the superiors in case any valuable items like cash, jewelry, credit cards, etc. found in guest’s cloth pockets.
- Responsible for processes the guests’ clothing on the correct equipment/machines using the appropriate chemicals and temperature.
- Once processed, neatly fold or hangs the clothing as requested by the guest on the laundry sheet.
- Sorts employee uniforms for appropriate action like washing, dry cleaning, pressing or send for repairing to the hotel’s tailor.
- Able to processes the staff uniforms on the correct equipment using the appropriate chemicals and temperature.
Job Title: Supervisor / Hotelier
Location: Abuja
Job Description
- Recruiting, training and supervising staff managing budgets
- Maintaining statistical and financial records planning maintenance work, events and room bookings
- Handling customer complaints and queries promoting and marketing the business
- Ensuring compliance with health and safety legislation and licensing laws.
- Monitor employee productivity and provide constructive feedback and coaching
- Pass on information from upper management to employees and vice versa
Requirements
- Proven 3 or more years of experience as a supervisor or relevant role
- Familiarity with company policies and legal guidelines of the field
- Ability to learn a variety of job descriptions
- Excellent communication and interpersonal skills
- Outstanding organizational and leadership skills
- Good knowledge of MS Office.
- Diploma / Certificate in First Line Management or relevant field
- High school diploma; BSc / BA in management or relevant discipline will be considered an advantage.
Job Title: Experienced Cook
Location: Abuja
Responsibilities
- Prepare awesome meals for our customers.
- Weigh, measure, mix and prep ingredients according to recipes.
- Steam, grill, boil, bake or fry meats, fish, vegetables, and other ingredients.
- Check food and ingredients for freshness.
- Arrange and garnish dishes.
- Work well under pressure and within the time limit.
- Ensure that kitchen area, equipment and utensils are cleaned.
- Help lead and inspire our kitchen staff with the resort manager.
- Wow our guests with amazing dishes.
Requirements
- Senior Secondary school leaving certificate or equivalent preferred.
- Prior experience in related food and beverage service and food preparation positions.
- Thorough experience with hot and cold food preparation.
- Good working knowledge of accepted sanitation standards and health codes.
- Ability to use slicers, mixers, grinders, food processors, etc.
- Able to handle work in a fast-paced environment.
Job Title: Waiter / Waitress
Location: Abuja
Job Description
- Greet and escort customers to their tables.
- Present the menu and provide detailed information when asked.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate
- Take accurate food and drink orders, using a POS ordering software, order slips or memorization.
Requirements
- Must have clear written and verbal communication skills
- Must have the physical abilities to carry out the functions of the job description
- Must be able to responsibly handle cash transactions
- Must be able to consolidate and coordinate needs for all tables within their station
- Must be able to carry food and beverages
- Must be able to work in a team environment
- High school diploma or equivalent; college degree preferred
- At least one-year experience as a food server within a restaurant, hotel, or conference center operation
- Any related customer service / oriented experience will be considered
- Ability to comprehend and communicate in fluent English
Waiter / Waitress Core Skills:
- Basic Math
- Verbal Communication
- Customer Service
- Resolve Conflict
- Teamwork
- Persistence
- High Energy
- Sell to Customer Needs
- Thoroughness
- Professionalism
- Client Relationships
- Physical Strength
- Stamina.
Application Closing Date
12th January 2020.
How to Apply
Interested and qualified candidates should apply by using the “Login as candidate” button below and clearly indicate the Job Title in the provided message box.
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