VACANCY: Outcess Solutions Nigeria Limited is Recruiting for Customer Care Representative 710 views

Outcess Solutions Nigeria Limited is Recruiting for Customer Care Representative

Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing company. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work, and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We are recruiting to fill the position of:

Job Title: Customer Service Representative

Location: Ikeja, Lagos

Job Description

• Build customer interest in the service and product offered by the company.
• Provide accurate product information and serve as a knowledgeable resource for the customer.
• Manage daily customer requests and inquiries during contact, ensuring issues are appropriately, accurately, and promptly escalated for further escalation for resolution.
• Follow through on commitments made to customers in the course of selling.
• Educate customers on new and existing products on the network.
• Effective and professional Brand cross selling of company products & services.
• Deliver world-class customer service by cross-selling with vibrancy and personal confidence.

Qualifications

• Interested candidates should possess a B.A / B.Sc / HND / OND / NCE /B.Tech qualification.
• Candidate must have served (NYSC).

How to Apply

Interested and qualified candidates should apply by using the “Login as candidate” button below and clearly indicate the Job Title in the provided message box.

NOTE

• We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
• Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences, and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
• We encourage all applicants to apply and do not practice any discrimination in any recruitment process.
• Applications submitted after the deadline will not be considered.

Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline

• Only qualified candidates will be invited for an interview

Application Deadline  31st October 2020.