Massive Nationwide Recruitment in a Reputable Commercial Bank
Inguest Global Partners Limited – Our client, a reputable Commercial Bank is looking to recruit suitably qualified candidates to fill the positions below:
Job Title: Marketing Associate
Location: Nationwide
Employment Type: Full-time
Job Description
- We are seeking to urgently hire Marketing Executives to be deployed Nationwide. They will be responsible to market and sell the bank’s products.
Job Functions
- To focus on driving customer acquisition and growing volumes, especially in the area of Retail business in the Bank through the opening of different types of accounts.
- To give feedback to the sales team and product management about market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
- To bring about value-added benefits to every customer by cross-selling other value-added products to every customer.
- To come up with initiatives and ideas that enables improved productivity and achievement of milestones.
- Build a customer retention strategy e.g. keeping customers informed and using gamification.
- To reactivate inactive and dormant accounts in the branch and reactivation by proxy as well as USSD.
- To onboard new and existing customers on alternate channels such as a mobile app, internet banking, and USSD platform.
Experience, Qualification, and Required Skills
- OND / HND / BSc degree from a reputable institution
- Must have completed NYSC
- Excellent communication skills (both written & oral)
- Good interpersonal skills
- Professional, able to maintain confidentiality and ethical behavior
- Minimum of 1-year relevant experience
- Not more than 28 years
- Candidate must be very smart and tech-savvy
Remuneration
- Salary: Attractive
- Other Benefits: Commission, HMO, Pension, 13th Month, and Annual Leave Allowance.
Job Title: Human Resource Officer
Location: Nationwide
Employment Type: Contract
Job Functions
- Ensure that an equitable, robust, and competitive reward system that can attract the best hands into the Bank is put in place hence supporting performance and improvement through the workforce.
- Assist in managing the day-to-day activities and strategic support of the employee relations program for the Bank.
- Offers help and guidance to anyone affected by personal, domestic, or work-related problems by gathering information about the issue.
- Support the HRIS system and the provision of HR data to support Business Partners, reward and benefits strategies, and Bank’s objectives.
- Support with the design of a compensation package based on business goals and strategy.
- Keep abreast with new trends and best practices in the field.
- Develop a range of metrics to strategically inform and measure compensation efforts.
- Support the team in ensuring that an equitable, robust, and competitive reward system that can attract the best hands into the Bank is put in place hence supporting performance and improvement through the workforce.
- Ensure that an equitable, robust, and competitive reward system that can attract the best hands into the Bank is put in place hence supporting performance and improvement through the workforce.
Requirements
Experience, Qualification and Required Skills:
- First Degree in bachelor’s degree in Human Resources, Psychology, Business, or any other related field. A Master’s degree is an added advantage.
- Attention to detail, Resilience, Adaptability, Achievement Orientation, Team Work, Oral Communication, Interpersonal Relationship, Professionalism, Creativity, Innovation, Conflict Resolution.
- Must have an appropriate people management qualification such as CIPD, CIPM, SPHR.
- A minimum of 5 – 7 years of working experience preferably in an organization within the same industry is an added advantage.
Job Title: Bank Teller
Location: Nationwide
Employment Type: Full-time
Job Functions
- Assist bank customers deposit and withdraw their money.
- Resolve discrepancies in accounting processes.
- Verify and reconcile balances for individual cash drawers.
- Build customer loyalty.
- Process and perform daily bank transactions.
- Accept customer deposits and loan payments.
- Identify and resolve customer needs.
- Ensure quality services to customers.
- Sell financial products and services to customers.
Experience, Qualification, and Required Skills
- Minimum of HND / BSc degree from a reputable institution
- Must have completed NYSC
- Excellent communication skills (both written & oral)
- Good interpersonal skills
- Professional, able to maintain confidentiality and ethical behavior
- Minimum of 1 year of relevant experience
- Not more than 28 years
- Candidate must be very smart
Remuneration
- Salary: Attractive
- Other Benefits: HMO, Pension, 13th Month, and Annual Leave Allowance.
Job Title: Customer Care Officer
Location: Nationwide
Job Description
- Our client is a reputable Commercial Bank, seeking to urgently hire Customer Care Officers to be deployed nationwide.
- They will help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
Job Functions
- Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
- Maintain documentation of customer inquiries and responses for future reference.
- Direct or route customer calls to appropriate personnel for assistance.
- Identify and implement a new process plan to improve customer support service.
- Manage a large volume of customer calls in a friendly and courteous manner.
- Provide outstanding and exceptional customer service.
- Greet and address customers in a friendly and respectful way.
- Handle dissatisfied customers in a polite and professional fashion.
- Track and follow-up all customer requests in a timely manner.
- Maintain broad knowledge of all company products, services, and promotions.
Requirements
Experience, Qualification, and Required Skills:
- Minimum of HND/BSc degree from a reputable institution
- Must have completed NYSC
- Candidate must be very smart
- Excellent communication skills (both written & oral)
- Good interpersonal skills
- Professional, able to maintain confidentiality and ethical behavior
- Minimum of 1 year of relevant experience
- Not more than 28 years
Remuneration
- Salary: Attractive
- Other Benefits: HMO, Pension, 13th Month, and Annual Leave Allowance.
How to Apply
Interested and qualified candidates should apply by using the “Login as candidate” button below and clearly indicate the Job Title in the provided message box.
Application Deadline 30th September 2020.
Note:
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Only qualified candidates will be invited for an interview
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