Job Openings at Countryside Hotel
Countryside Hotel is currently recruiting suitably qualified candidates to fill the positions below:
Job Title: Hotel Manager and Accountant
Location: Abuja
Job Description
- Oversee personnel including receptionist, kitchen staff, and office employees.
- Monitor employee performance and conduct regular evaluations to help improve customer service.
- Collect payments and maintain records of budgets, funds, and expenses.
- Welcome and register guests once they arrive.
- Resolve issues regarding hotel services, amenities, and policies.
- Organize activities and assign responsibilities to employees to ensure productivity.
- Create and apply a marketing strategy to promote hotelТs services and amenities.
- Coordinate with external parties including suppliers, travel agencies, and conference planners.
- Evaluate hotel performance and ensure compliance with health and safety rules.
- Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
Requirements
- Bachelor’s Degree in Hospitality, Business Administration, or relevant field.
- A minimum of 5 years experience in hotel management or similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
Job Title: Front Desk Officer
Location: Abuja
Job Descriptions
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Confirm relevant guest information
- Verify the guest’s payment method
- Verify and imprint credit cards for authorization
- Issue room keys and direct guests to their rooms
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Retrieve mail, packages, and documents such as faxes for guests
- Listen and respond to guest queries and requests both in-person and by phone
- Provide accurate information about local attractions and services
- Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- Complete and maintain any incident reports, daily activity reports or other reports requested by management
- Manage conference room bookings and scheduling
- Close guest accounts and check guests out
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce the rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area
Requirements
- Candidates should possess a relevant qualifications.
- Must have at least 3 years’ experience.
Job Title: Housekeeper
Location: Abuja
Responsibilities
- Clean and arrange guest rooms to hotel standards for guest arrival
- Clean and maintain common areas of the hotel
- Perform laundry duties as necessary
- Stock and maintain housekeeping supply rooms
- Ensure a high level of customer service is performed at all times
- Assist guests with requests and questions as necessary
- Report any damages or repairs needed to management
- Report all lost and found items to the Housekeeping Manager.
Key Requirements / Experience
- Must have the ability to communicate effectively with guests, co-workers, and managers
- Solid references
- Flexible schedule
- Experience helpful but not necessary.
- At least 3 years experience.
Job Title: Waiter/ Waitress and Barman
Location: Abuja
Responsibilities
- Provide the perfect service experience for every Guest
- Adhere to timing standards for products and services
- Look for ways to consolidate service and increase table turns
- Present menu, answer questions and make suggestions regarding food and beverage
- Serve the Guest in an accommodating manner
- Must know all food liquor, beer, wine and retail offered
- Apply positive suggestive sales approach to guide Guests
- Looks for ways to avoid waste and limit costs
- Assist in keeping the restaurant clean and safe
- Provide responsible service of alcoholic beverages
- Deliver food and beverages to any table as needed
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform
Requirements
- Must be of legal age to serve alcoholic beverages (May vary by state)
- Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes
- Must have clear written and verbal communication skills
- Must have the physical abilities to carry out the functions of the job description
- Must be able to responsibly handle cash transactions
- Must be able to consolidate and coordinate needs for all tables within their station
- Must be able to carry food and beverages
- Must be able to work in a team environment
- High school diploma or equivalent; college degree preferred
- At least three years experience as a food server within a restaurant, hotel, or conference center operation
- Any related customer service/oriented experience will be considered
- Ability to comprehend and communicate in fluent English
How to Apply
Interested and qualified candidates should apply by using the “Login as candidate” button below and clearly indicate the Job Title in the provided message box.
Application Deadline 10th July 2020.
support@jobberpage.com