Female Customer Service Representative
A reputable Logistics company is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Female Customer Service Representative
Location: Lagos
Job Responsibilities
- Act as a liaison between the company and customers (acting as the company gatekeeper), and assisting with orders, complaints, errors, and lots of other queries.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory
experience. - Promote the company’s product and services.
- Perform any other assigned duties.
Qualifications
- Bachelor’s Degree or equivalent
- Experience working with customer support.
- Excellent communication skills
- Good composure and good dress sense. First impression matters!
- Minimum of 2 years’ experience in a similar role.
- Proficiency in the use of Microsoft office applications – MS Excel, Word and Powerpoint
- Ability to stay calm when customers are stressed or ups
How to Apply
Interested and qualified candidates should apply by using the “Login as candidate” button below and clearly indicate the Job Title in the provided message box.
Application Deadline 30th August 2020.
support@jobberpage.com