Kulture Image is a leading print and creative company that offers printing and designs to clients around the globe. We have upheld our promise to Quality Printing and highly creative graphic design services through the years and have gained invaluable expertise in Brand Experience, Consultancy, and Communications Services such as company brochures, prospectus, book publishing, wedding souvenirs, T-shirts, etc.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Nigeria
Employment Type: Full-time
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
Requirements
- Candidates should possess a Bachelor’s Degree qualification with 2 – 5 years of work experience.
Salary
N50,000 – N70,000 / month.
How to Apply
Interested and qualified candidates should apply by using the “Apply Now” button below, uploading their CV and cover letter, and clearly indicating the Job Title in the provided message box.
Application Deadline 29th October 2021
support@jobberpage.com