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VACANCY: Customer Service Representative 230 views

The Nirvana synergy company is a company that has the vision to provide top-quality products that solve the everyday challenges of our customers in Nigeria and beyond. We pride ourselves in a workplace that works hard, has workplace relationship, and serve our client A+ quality every day.

We are recruiting to fill the position below:

Job Title: Customer Service Representative
Location: Okota, Lagos
Employment Type: Full-time
Reports to: The supervisor

Job Overview

  • The customer service representative will act as a liaison, provide product service information answer questions and resolve every emerging issue that customers may face with accuracy and efficiency.

Responsibilities and Duties

  • Managing incoming calls and customer service inquiries.
  • Closing sales will develop into return customers and new customers.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Building sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meeting personal / customer service team sales targets and call handling quotas.

Job Requirements

  • Must have at least OND
  • Must have customer orientation and ability to adapt/respond to different types of characters
  • Must have excellent communication and presentation skills
  • Must live within Okota / Ago / Isolo and environs
  • Must not be above 26 years of age.
  • Must have at least 2 years experience as a customer service representative
  • Must be a good team player
  •  Must possess good character traits and personality
  • Must have the ability to multi-task, prioritize, and manage time effectively

Salary
N45,000 / Month.

How to Apply

Interested and qualified candidates should send their CV by using the “Apply Now” button below and clearly stating the Job Title in the provided message box.

Application Deadline: 2nd February 2022.

Only candidates can apply for this job.
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