Workforce Group – Our client, a Banking / Financial Institution is recruiting to fill the position below:
Job Title: Customer Service / Bank Teller / Contact Center Agent / Service Executive
Location: Lagos
Employment Type: Full-time
Job Description
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
- Packaging cash and rolling coins to be stored in drawers or the bank vault.
- Handling currency, transactions, and confidential information in a responsible manner.
- Using software to track bank information and generate reports.
- Following all bank financial and security regulations and procedures.
- Informing customers about bank products and services.
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
- Maintaining and balancing cash drawers and reconciling discrepancies.
Qualification Requirements
- B.Sc (Second Class Lower Minimum) / HND (Lower Credit Minimum) / OND (Lower Credit Minimum) / NCE (Credit Minimum) in any field.
- Strong communication and people skills.
- High level of accountability, efficiency, and accuracy.
- 28 years and below.
- Good oral and written communication skills.
- Analytical and numerical skills.
- Cash handling experience and on-the-job training may be required.
- Exceptional time management, communication, and customer service skills.
- High level of accountability, efficiency, and accuracy.
- Excellent knowledge of MS Office (especially Excel and Word)
Remuneration
N70,000 – N85,000 monthly Net + Other benefits.
How to Apply
Interested and qualified candidates should:
Application Deadline 28th February 2022.