Pruvia Integrated Limited is Recruiting for Customer Care Officer
Pruvia Integrated Limited – We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. We offer a wide range of services. These services are delivered with skilled and experience guided by our core values and driven by our belief that we are more than conquerors.
We are looking for an experienced candidate to join our team in the positions below:
Job Title: Customer Care Officer
Location: Lagos
Job Summary
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Applicants should reside within Berger/Ibafo and its environs
Requirements
- Proven customer support experience/experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of customers
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- OND/HND
- Proficient in English (oral and written)
Application Closing Date
20th December 2019.
How to Apply
Interested and qualified candidates should forward their CV by using the “Login as candidate” button and clearly indicate the job title in the provided message box.
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