VACANCY: Call Center Team Lead in OPay. 201 views

OPay is a one-stop mobile-based platform for all of your Digital Needs as we embark on a journey of Digital Revolution.

We are recruiting to fill the position below:

Job Title: Call Center Team Lead

Location: Nigeria
Employment Type: Full-time

Job Description

• A call center team lead will be directly responsible for managing a team of call center agents.
• He / She has the enviable responsibility of trying to improve the performance of each individual employee in the team to help meet the organization’s goals and complete a range of administrative and management tasks.

Required Skills

• Minimum of BSc / HND in any discipline.
• At least 3 years of proven experience in a commercial bank or Fintech (in a similar role) is required.
• Leadership, relationship management, problem-solving, creative intelligence, analytical intelligence, and excellent communication skills are required.
• Must be proficient in the use of computers (especially in the use of MS Office Suite).
  Ability to work in a fast-paced environment.

How to Apply

Interested and qualified candidates should:

Click here to apply

Application Deadline 22nd February 2022.