Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in the fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards®, and The Ritz-Carlton Rewards® program, which together surpass 49M members.
We are recruiting to fill the position below:
Job Title: Clerk – Front Desk Officer
Location: Protea Hotel Owerri Select, Plot H/1 Nekede Pocket Layout New Owerri, Owerri – Imo
Employment Type: Full-Time
Job Number: 22019862
Job Category: Rooms & Guest Services Operations
Brand: Protea Hotels
Relocation: N
Position Type: Non-Management
Located Remotely: N
Job Description
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room keys.
- Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges.
- Complete designated cashier and closing reports in the computer system.
- Cash guests’ personal checks and traveler’s checks.
- Count bank at the beginning and end of shift.
- Balance and drop receipts according to Accounting specifications.
- The answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
- Supply guests with directions and information regarding property and local areas of interest.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Responsibilities
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Stand, sit or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Welcome and acknowledge all guests according to company standards; anticipate and address guest’s service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Perform other reasonable job duties as requested by Supervisors.
Requirement
- Candidates should possess relevant qualifications
How to Apply
Interested and qualified candidates should:
Note
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
- We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Job Title: Supervisor – Beverage
Location: Sheraton Lagos Hotel, 30 Mobolaji Bank Anthony Way, Lagos
Employment Type: Full-Time
Job Number: 22019870
Job Category: Food and Beverage & Culinary
Brand: Sheraton Hotels & Resorts
Relocation: N
Position Type: Non-Management
Located Remotely: N
Job Description
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Communicate with guests, other employees, and/or departments to ensure guest needs are met.
- Check stock and requisition necessary supplies.
- Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.
- Communicate last call at designated closing time.
- Ensure staff is working together as a team.
- Monitor dining rooms for seating availability, service, safety, and well-being of guests.
- Complete work orders for maintenance repairs.
- Complete scheduled inventories of supplies, food, and liquor.
Responsibilities
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Stand, sit or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces.
- Move up and downstairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
- Perform other reasonable job duties as requested by Supervisors.
Requirement
- Candidates should possess relevant qualifications.
How to Apply
Interested and qualified candidates should:
Note
- Marriott International is an equal opportunity employer.
- We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
- We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Job Title: Clerk – Reservations (Fixed Term, Two–Month Contract)
Job Number: 22020414
Location: Lagos
Job Category: Reservations
Brand: Marriott Hotels Resorts
Schedule: Full-Time
Position Type: Non-Management
Position Summary
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs and determine appropriate room types.
- Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue. Input and access data in the reservation system.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language;
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others;
- Support team to reach common goals;
- Listen and respond appropriately to the concerns of other employees.
- Comply with quality assurance expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
- Follow proper escalation procedures when addressing guest concerns.
- Follow all company policies and procedures;
- Ensure uniform and personal appearance are clean and professional;
- Maintain confidentiality of proprietary information;
- Protect company assets; protect the privacy and security of guests and coworkers.
- Welcome and acknowledge all guests according to company standards;
- Anticipate and address guests service needs; assist individuals with disabilities;
- Perform other reasonable job duties as requested by Supervisors.
How to Apply
Interested and qualified candidates should:
support@jobberpage.com