Citibank Nigeria Limited (CNL) was incorporated in Nigeria on May 2, 1984, and the oldest international bank in the country. It provides a wide range of financial products and services to corporate and commercial customers, financial institutions, and public sector organizations. It offers deposit and loan products, global transaction services, cash management, sales and trading, corporate finance, and investment banking products.
The company was formerly known as Nigeria International Bank Ltd and changed its name to Citibank Nigeria in 2008. Today it employs about 300 people and operates 12 branches in Lagos, Abuja, Port Harcourt, Warri, Kano, Bonny, Aba, Lanlate, and Ososa. As of December 31, 2016, it had over NGN 600 billion in total assets. Citibank Nigeria is owned by Citibank Overseas Investment Corporation, a subsidiary of Citibank N.A. (USA).
We are recruiting to fill the position below:
Job Title: Relationship Manager
Job Req ID: 22441799
Location: Nigeria
Job Category: Institutional Banking
Job Family: Corporate Banking
Overview
- The Global Subsidiaries Group serves a select number of the world’s leading multinational companies.
- Our bankers are relationship managers who build and grow our long-term relationships with these clients. They orchestrate the delivery of Citi’s vast global product platform and develop integrated financing strategies, by acting as a primary point of contact with the clients, and by working closely with Citi’s Banking, Capital Markets & Advisory, Risk, Compliance, Treasury & Trade Services, and Markets & Securities Services divisions.
- This is a Relationship Management role within the Global Subsidiaries Group (GSG) with responsibility for managing Citibank’s relationship in the GSG team
- The candidate would cover corporate clients across different industries, becoming an integral part of the Global Subsidiaries Group team and responsible for business development in assigned markets, industries, and geographical locations within Nigeria
Job Purpose
- The principal purpose of the position is to facilitate a focused and orderly interface between GSG’s customers, all the product and service groups in order to maximize revenues from customer relationships.
Key Responsibilities
- Develop and implement continuous (independent and joint) calling programs and interactions/discussions with assigned accounts and prospective clients to create a continuous flow of incremental business opportunities.
- To deliver client revenue growth in line with assigned goals.
- Communicate frequently with and leverage the regional and global GSG Relationship Management network of senior managers and RMs and other global and regional partners both to win and retain business and also to effectively fulfill regional and global Relationship Management initiatives and directives.
- Credit process initiation, including proposal preparation, loan administration, and remedial action as required, working in partnership with the Parent Account Relationship Management Team, Regional Account Management Teams, Control Units, and relevant Citi network partners.
- Prepare quarterly credit call memos for all assigned relationships.
- Negotiation of loan/credit terms and conditions, pricing determination for various products, the closing of transactions, and follow-up after-sales.
- Understand the bank’s credit culture, adhere to credit policies and guidelines, and document and justify exceptions, where appropriate.
- Putting together working groups and driving the deal process
- Driving client communications including RFP responses and pitch books
- Lead and Work closely with Citi service in providing account management and customer service to key customers.
- Responsible for achieving revenue goals from assigned relationships in the most cost-effective manner.
- Provide ongoing market insights to clients, from Citi’s rich repertoire.
- Maintain asset quality to avoid delinquent or impaired asset portfolios.
- Responsible jointly with Risk/analyst for initial, annual, and interim credit review of all assigned relationships credit.
- Ensure the consistent, professional delivery of client management disciplines including KYC/AML, account plans, call reporting, lead generation, CRM Usage – pipeline management, oversight for implementation rollout, and relationship reviews.
- Strategizing with Product and Client Delivery partners on information learned from clients in order to help drive product enhancement, innovation, and client satisfaction
- Creating robust client account plans
- Ensuring effective communication across the regional and global RM team (e.g. call reports, CRM, e-mails)
- Managing sales process from idea generation to mandate
Development Value:
- Opportunity to work in a large and complex organization with a demanding customer base and in a challenging and changing business environment.
- Exposure to an open and multicultural working environment.
- Exposure to the full Citi scope of products used by our corporate clients and opportunity to develop a sound knowledge of Citi’s core product range (Loans, FX, Cash, and Trade, etc.).
- Opportunity to develop a thorough understanding of the extensive business Citi does with our corporate clients.
Business Relationships
Internal:
- Frequently interact with Citi service and O&T in general and Parent Account Management teams of assigned relationship
- Frequently interact with TTS to achieve a high credit cross-sell ratio by actively selling cash management and trade products.
- Frequently interact with Risk and CRMS to maintain acceptable credit quality of assigned relationship.
- Frequently interact with Fixed Income, Corporate Finance, EAF, and other product units to generate structured customer solutions and incremental risk assets
External:
- Frequently interact with relevant customers and TM prospects to generate incremental business for the bank.
- Keep abreast of regulatory/market changes and their impact on the business.
Person Specification
Qualifications:
- A B.Sc / B.A Degree.
- A postgraduate degree and relevant professional qualifications will be an added advantage.
Skills & Experience:
- 15 years post-graduation experience out of which 10 years must have been in the banking industry and at least 3 years must have been on the Senior Manager or its equivalent grade.
- Experience in at least three major areas of banking.
- Strong Analytical skills
- Must be pro-active, with attention to detail and timeliness in delivery of work output
- Information resourcefulness
- Strong verbal and written communication skills.
- Credit and financial analysis experience
- Customer management and negotiation skills
- Ability to recognize and exploit business opportunities
Thinking Complexities:
- Understanding the impact of constant regulatory changes on customers’ businesses and in converting them to business opportunities
- Ability to optimally coordinate the activities of the different units within the bank in order to deliver good quality service to the customer.
- Designing strategies and products to enable Citibank to stay ahead of the competition
- Ability to convince customers to adhere to high compliance/ethical standards of Citibank for transaction processing in a compliant environment.
- Problem loan recognition capability.
How to Apply
Interested and qualified candidates should:
Job Title: Cash and Trade Processing Representative 3
Job Req ID: 21347017
Location: Nigeria
Job Family: Cash Management
Job Family Group: Operations – Transaction Services
Overview
- Acting as the functional heart of our business, Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy, and full visibility.
- It ensures global transactions flow smoothly around the clock, wherever we do business.
- Without it, the daily clearance, settlement, and execution of a trillion dollars’ worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.
Job Description
- The Teller is an entry-level position responsible for assisting with the execution of branch activities, including the day-to-day delivery of client-facing services and processing transactions in coordination with the Customer Service function.
- The overall objective is to provide high-quality customer service and to help the branch generate revenue by delivering optimal solutions.
Responsibilities
- Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
- Ensure all client needs are met and effectively manage any client issues/concerns, escalating as needed.
- Maintain working knowledge of client accounts as well as new and existing products and services offered.
- Complete processing activities related to compliance and control
- Assist new team members with procedural tasks
- Contact internal and external customers on a frequent basis
- Perform efficient and accurate banking transactions including managing cash supply for the branch, processing incoming/outgoing cash deposits, and maintaining branch vault cash.
- Identify referral opportunities for new products and services based on the client’s financial goals.
- Educate clients on digital and self-service opportunities offered by Citi.
- Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of customer and bank assets.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
Education:
- Bachelor’s Degree or equivalent.
Experience:
- 1 year of relevant experience
- Pass basic induction and operations training
Success Profile:
- You’ll have strong communication, planning, and organizational skills which will benefit you and the team.
- Our teams need individuals who can research, process, and interpret large amounts of information every day which will allow you to make ethical decisions with integrity, Analytical, Adaptable, Logical, Quick-thinking, Multi-tasker, and Efficient.
How to Apply
Interested and qualified candidates should:
Note
- Citi is an equal opportunity and affirmative action employer.
- Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities.
- If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
support@jobberpage.com