VACANCY: Ticketing and Reservation Officer 597 views

Ticketing and Reservation Officer at Pause Factory -Lagos(V.l)

Pause Factory Resources Limited – Our client, a leading Travel company in Nigeria seeks to recruit a competent and well-experienced individual into the vacant position below:

Job Title:
Ticketing and Reservation Officer

Job Description

• Make professional and accurate travel arrangements for our clients including air and ground transportation reservations.
• Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
• Compute the cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour’s costs.
• Manage accounts assigned and ensure that all pending request is closed.
• Contribute to revenue growth and profit margin of the organization.
• Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goals.
• Follow company procedures, account guidelines and customer service standards in the areas of making travel arrangements, building Passenger Name Records (PNR’s) and profiles.
• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company
• Maintain awareness and adherence to our clients’ procedures, programs, and policy guidelines
• Provide industry updates as well as airline promotions to clients.

Job Requirements

• Minimum Required Experience: 2-5 years.
• Minimum Qualification: Bachelor’s Degree/HND/OND.
• Desired Courses: Marketing, Business Administration, Aviation, Transport Management.

Other Requirements:

• Should have a minimum qualification of OND
• Must have at least 2-5 years of working experience in a Travel Agency or Airline in a similar capacity.
  IATA certificate and experience on Fares and Ticketing.
• Ability to use two GDS (Amadeus, Sabre, and Galileo)
• Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers.
• Good knowledge and usage of Microsoft Office and powerpoint.
• Have the ability to work under pressure.
• Must be a team player.
• Must be an out-of-the-box thinker.
• Self-motivator
• Preferred candidates should reside on the Island.

Remuneration

Attractive
Basic remuneration plus commission and other benefits.

Method of Application

Interested and qualified candidates should submit their application by using the “Apply for this job” button below.

NB: Only qualified candidate will be contacted